Showroom Manager - Santa Monica Place

Purple•Santa Monica, CA

4d•Onsite

About The Position

As a Showroom Manager, you’ll be the driving force behind sales success, meeting KPIs, and ensuring store performance through effective sales strategies and team leadership. This role emphasizes talent development, coaching, hiring the best people, and fostering a positive, customer-centric environment. A Showroom Manager also upholds visual and operational standards, aligning decisions with company values while maintaining a high-performing and solution-oriented team.

Requirements

Minimum of high school diploma; bachelor’s degree strongly preferred
5+ years of experience working in a retail environment, ideally in a store manager role
Be comfortable learning & adapting to new technology
Excellent interpersonal communication capabilities
Customer service-oriented attitude
Ability to stay organized and manage time effectively
Strengths in leadership, management, team building, and problem solving
Understanding of basic business management functions
Enthusiasm and a positive attitude
Proven competencies in effective communication and management
Willingness to learn and tackle new challenges

Responsibilities

Drive Sales & KPIs Make strategic and operational decisions that align with Purple’s values
Drive sales and results through sales strategies to meet Purple’s performance metrics
Establish clear goals, consistently monitor progress, and track store performance
Take ownership of personal and team sales and performance results
Hold team accountable for personal sales performance and productivity
Create optimized store schedules that align staffing with peak times to maximize sales
Ability to work a flexible schedule including evenings, weekends, and holidays
Hire and Develop Talent Recruit, hire, and develop top talent
Coach, model, and deliver selling behavior that aligns with Purple’s strategy
Foster a positive work environment where employees enjoy coming to work
Manage and lead a team of approximately 4-5 associates
Uphold Visual and Operational Standards Adheres to all Purple retail policies including safety and operational standards
Utilize company resources to prepare and set up visual marketing displays and promotional materials
Create a customer centric and solution-oriented environment
Ability to learn and communicate product knowledge to match customer’s needs
Exemplify and lead with company values (i.e. safety, community, communication, development, accountability and innovation)