Showroom Manager (New York)

Bobrick Washroom Equipment•New York, NY

6d•$102,000 - $117,000•Onsite

About The Position

The Showroom Manager leads the day-to-day operations and visitor experience of Bobrick’s New York showroom. This role is ideal for someone who enjoys creating memorable, high-touch experiences while bringing products to life through strong storytelling and thoughtful hospitality. You’ll blend brand presentation, operational leadership, and relationship-building to ensure every visit reflects Bobrick’s design-forward standards and professional reputation.

Requirements

Bachelor's degree (B. A.) from four-year college or university
8–10 years of experience in showroom management, design sales, or luxury retail environments.
Excellent interpersonal, presentation, and hospitality skills.
Strong visual merchandising sense and attention to detail.
Organized, proactive, and customer-oriented.
Highly collaborative and proactive in supporting sales, marketing, and corporate teams.

Responsibilities

Lead the experience and operations of Bobrick’s flagship showroom, ensuring it serves as a global hub for architects, designers, and end-users.
Manage all aspects of showroom operations, presentation, and scheduling.
Host architects, designers, developers, and distributor partners for tours, presentations, and events.
Collaborate with the NY Architectural Sales team to coordinate firm visits, CEU sessions, and launch events.
Coordinate closely with the NY Sales team to maintain a shared calendar of firm visits, presentations, and follow-ups, ensuring seamless coordination between showroom activity and field efforts.
Support the NY Sales team by assisting with inside sales activities — including lead follow-up, sample requests, tracking projects in CRM, preparing showroom-related presentation materials, and coordinating post-meeting communications with firms.
Act as the on-site liaison for project inquiries that originate from showroom visits or phone/email leads, qualifying opportunities and routing them to the appropriate sales manager or distributor partner.
Work with corporate marketing and leadership to plan and execute corporate-level visits and events — including hosting out-of-market architects, designers, developers, and distributor partners.
Assist in planning and executing showroom-based client marketing or networking events.
Coordinate logistics such as catering, AV setup, guest communication, and product demonstrations to deliver an exceptional brand experience.
Maintain immaculate product displays, ensuring all materials and samples are current and on-brand.
Track visitor data, feedback, and engagement metrics for internal reporting.

Benefits

You'll find the stability of a long-established company with the growth opportunities of a trusted industry leader.
We offer an inclusive culture, competitive benefits, and the chance to contribute to sustainable solutions that make a difference worldwide.
Join us to grow your skills and contribute to a company built on innovation, integrity, and sustainability.
Together, we’re shaping the future of washroom design, one project at a time.
Legacy & Leadership – 100+ years as a global washroom solutions leader
Purpose-Driven Impact – Products that improve hygiene, accessibility, and sustainability worldwide.
Growth Opportunities – Training, mentorship, and career advancement.
Inclusive Culture – Collaborative, respectful, and diverse workplace.
Sustainability Commitment – Supporting green building and environmental stewardship.
Global Stability – Privately held, established brand with global presence.