Showroom Manager

Peacock Alley•Atlanta, GA

1d•Onsite

About The Position

Since 1973, Peacock Alley has set the standard in luxury bedding and bath. For more than five decades, our dedication to craftsmanship and our love of fine linens have guided everything we create. We are proud to carry forward a legacy of timeless elegance, comfort, and uncompromising quality. The Showroom Manager at Peacock Alley is responsible for driving the showroom’s overall business performance, with accountability for sales results, client and trade development, team leadership, and operational excellence. This role focuses on growing revenue, building long-term customer relationships, and ensuring the showroom reflects the brand’s luxury retail standards. The Showroom Manager brings a strong business mindset by setting priorities and turning strategy into execution on the sales floor. This leader understands how to operate independently, partners effectively across teams, and demonstrates elevated customer service. The Showroom Manager reports directly to the Manager of Retail and Merchandising.

Requirements

Minimum of 5 years of on-site retail management experience, preferably within luxury goods, home furnishings, or specialty retail.
Proven ability to drive sales, meet goals, and improve business performance.
Experience leading, coaching, and developing teams in a customer-facing environment.
Strong operational experience, including inventory control, scheduling, payroll, and store operations.
Comfort using POS systems, CRM tools, and basic sales and inventory reporting.
Associate’s degree or equivalent combination of education and relevant management experience.
Employment is contingent upon the successful completion of a comprehensive background check prior to the start date.

Responsibilities

Drive showroom sales performance, meeting or exceeding monthly and annual revenue goals.
Develop local community and industry relationships through networking and outreach.
Build and maintain strong relationships with walk-in clients, repeat customers, and trade professionals through proactive outreach and follow-up.
Lead a customer-centric sales team through ongoing coaching, feedback, and performance management.
Manage all day-to-day showroom operations, including opening and closing procedures, scheduling, payroll submission, and adherence to operational policies.
Oversee inventory management across the sales floor and stockroom.
Maintain exceptional visual merchandising and presentation standards in partnership with merchandising leadership.
Plan and execute in-store events, promotions, and product launches to drive traffic and sales.
Manage showroom expenses and support sales forecasting and budgeting in partnership with retail leadership.
Full P&L responsibility, including revenue growth, cost management, margin optimization, and financial performance accountability.
Hire, onboard, train, and retain high-performing team members aligned with brand standards.