Showroom Associate

Generation Tux • New York, NY

5d • $20 - $23 • Onsite

About The Position

Generation Tux is a leading provider of high-quality men's formalwear rentals for weddings, special occasions, and corporate events. With our commitment to exceptional customer service and a wide selection of stylish formalwear options, we are dedicated to helping our clients look their best for their most important moments. We are seeking a friendly and detail-oriented Men's Formalwear Rental Showroom Associate to join our team. As a Showroom Associate, you will play a crucial role in providing an outstanding customer experience by assisting clients with style selection, fittings, and outfit coordination. You will also contribute to the overall success of our showroom by ensuring it remains organized, well-maintained, and fully stocked.

Requirements

• 2+ years of experience in retail, formalwear, bridal, or luxury customer service preferred
• Strong commitment to punctuality and dependable attendance; this is an independent role requiring minimal callouts
• Exceptional interpersonal and communication skills
• Self-motivated with the ability to work independently
• Consistently professional presentation and attire, aligned with company dress code expectations
• Availability to work weekends and peak seasonal periods
• Passion for fashion, weddings, and delivering an elevated client experience

Responsibilities

• Greet and assist customers as they enter the showroom, providing a warm and welcoming atmosphere
• Help clients choose the perfect formalwear ensemble by offering style recommendations and size assistance
• Conduct fittings and alterations as needed to ensure a proper fit
• Answer customer inquiries, address concerns, and provide information about rental policies
• Keep the showroom clean, organized, and visually appealing to enhance the customer experience
• Restock and arrange rental items on display racks and shelves
• Monitor and report any maintenance or repair needs for rental items
• Assist with receiving and inspecting incoming inventory shipments
• Maintain accurate records of inventory levels, including sizes and styles
• Prepare rental items for customer pick-ups and returns, ensuring they are clean and in excellent condition
• Actively engage in sales efforts, including upselling and cross-selling additional accessories or services
• Process customer orders, reservations, and payments accurately and efficiently
• Collaborate with the showroom manager to meet sales targets
• Work closely with other showroom associates and the showroom manager to ensure a seamless customer experience
• Participate in staff meetings and training sessions to stay informed about product updates and company policies

Benefits

• Be part of a recognized industry leader in men’s formalwear.
• Gain hands-on experience in styling, sales, and client service in a prestigious Bridal Salon setting.
• Take advantage of employee discounts on premium suits and tuxedos.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees