ShopUW+ Lead
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About The Position
The ShopUW+ Lead will play a critical role in support of the Universities of Wisconsin transition to Workday Enterprise with go-live scheduled for July 1, 2025. This position will also provide leadership for the ongoing maintenance and business continuous improvement for the supplier and contracting platform, Jaggaer, known to the UW as ShopUW+, following the go-live transition. This position will provide support of operational alignment of resources and technology solutions to Universities of Wisconsin business needs and initiatives. This position will be the primary point of expertise for Jaggaer. The Universities of Wisconsin will use Jaggaer for contracts and supplier records, with integrations to/from Workday to support a sandwich model design for procurement. The position will be responsible for supporting the configuration of processes, security, reports and other system functionality as well as troubleshoots and responds to issues reported by customers for cross-business functionality and processes for Jaggaer. In addition to supporting ongoing operations, this individual will also participate in efforts to enhance and expand the functionality and user experience with a focus on continuous improvement. This person may also serve as a lead for lower-level IT staff providing guidance on specific project goals, outcomes, and technological components as well as developing and identifying opportunities for new staff training opportunities. This individual intentionally collaborates with peers across the Universities of Wisconsin to form a cohesive and well-functioning leadership team. Schedule will be determined with the selected finalist upon hire. Primary schedule will be during business hours on Monday through Friday, beginning no later than 9:00AM CST and ending no earlier than 3:00PM CST, with an on-call or weekend rotation as required by the department.
