Shop Technician

PIRTEK Lubbock•Lubbock, TX

1d•Onsite

About The Position

PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values: · People – We foster an environment of mutual trust and respect. · Integrity – We conduct ourselves with fairness and integrity. · Real – We are authentic and transparent with stakeholders. · Teamwork – We believe collaboration and teamwork drives great results. · Excellence – We strive for excellence and provide the best service to our customers. · Kaizen – We continuously improve in every way. PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition. Come join our growing team and keep your community operating! Who We’re Looking For Pirtek is hiring for a Shop Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base, while maintaining the shop location to ensure it is clean, organized, and in working order. We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians: · Are mechanically inclined · Are natural problem solvers · Enjoy working with their hands · Provide outstanding Customer Service · Show passion and perseverance through their work Hydraulic and industrial hose experience is NOT required! Each Hose Assembly & Installation Technician is provided training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides ongoing support through a 24/7 hotline for Technicians to ask technical questions.

Requirements

High School diploma or GED
Driver’s License with clean driving record
Ability to pass a background check and drug screen
Positive, can-do attitude
Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
Safely use ladders, step-ups, stairs, etc.
Mechanically inclined – consistent use of hand tools & specialized equipment is required
Good communication skills (verbal and written)
Self-motivated & positive attitude through difficult jobs
Able to work individually and as a team
Lift up to 50 pounds

Nice To Haves

Experience in industrial development & construction, automobile/ field mechanics, or a related industry is a plus

Responsibilities

Adhere to all industry and PIRTEK safety standards
Greet customers & field the phone line
Handle inbound & outbound shipments/ deliveries
Maintain the shop, tools, and equipment so they are clean, organized, and in working order
Keep product inventory organized
Identify faulty hoses and/ or hose assemblies before fabricating a proper replacement, according to the customers’ needs
May be required to remove worn or broken hoses from customer machinery
Input service details into the online database to create accurate invoices
Develop relationships with new and existing customers
Ensure customer satisfaction through outstanding service; Escalate issues to the Operations Manager when needed
Perform other related duties as assigned