Shop Service Technician I

Generac Power Systems • Wixom, MI

3d

About The Position

We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals. Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. Our success is directly tied to our employees’ professional growth and personal well-being. Employees are encouraged to be innovative and are valued as an integral part of our team. We provide individuals with the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own. The Shop Service Technician troubleshoots, diagnoses, repairs, and completes preventive maintenance on portable residential generators, engines, and related equipment. This position has a high level of customer interaction.

Requirements

• Must have a high school diploma or equivalent
• 1+ years of experience in repair, installation, maintenance and troubleshooting of generators, engines, or related equipment; experience with Generac, Cummins, Onan, Kohler, and/or Cat preferred

Nice To Haves

• experience with Generac, Cummins, Onan, Kohler, and/or Cat

Responsibilities

• Diagnose, troubleshoot, repair, and perform maintenance on equipment according to standard procedures in an efficient manner.
• Follow established expectations for communicating with Dispatch throughout the day regarding updates and next assignments.
• Work cohesively with internal and external customers to ensure complete satisfaction with time and service.
• Serve as a technical resource for peers.
• Train and educate customers on use of equipment and value of products and services provided.
• Load and unload equipment.
• Refill gasoline, oil and other liquids for the Field Service Technicians as required.
• Maintain cleanliness and organization of shop area.
• Attend factory training on equipment and obtain successful completion of factory certification.
• Maintain accurate records of all services performed, expenses, and bill-able hours.
• Adhere to all safety requirements and regulations.
• A commitment to the Company’s core values of honesty, integrity, hardworking and a positive attitude.
• Ability to meet physical demands and perform the essential job functions within the work environment identified in this job description.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Benefits

• This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED