Shop Service Technician - Heavy Equipment

Holt Cat • San Antonio, TX

23h • Onsite

About The Position

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We have a full-time 1st shift Heavy Equipment Mechanic - Shop Service Technician position available at our San Antonio, Texas location which is located at 5665 Connally Loop, S East Loop 410, San Antonio, TX 78222. The hours of the position are Monday- Friday - 7am to 4pm. This position is responsible for performing inspections, diagnoses, and repairs of heavy equipment and/or related equipment or components, following established procedures and guidelines. The incumbent can work independently or as a team member to provide mechanical services that satisfy customer needs and achieve departmental goals. What can HOLT CAT offer you? A competitive salary, commensurate with your experience and competencies. A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program. A Tuition Reimbursement program to support the pursuit of accredited college courses. An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT. Essential Functions: Troubleshoots and diagnoses equipment malfunctions and failures Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling Rebuilds, repairs, reconditions, and maintains equipment and components Demonstrates good customer relations and support; communicates customer needs to shop management Plans and controls cost of repair jobs Completes parts orders and identifies parts for return Mentors and helps train other technicians Maintains all equipment and work areas – keeps in good, clean, and orderly condition Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Works overtime as required by workload and customers’ needs Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths Performs other duties as assigned

Requirements

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
• Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job
• Ability to operate a forklift and an overhead crane
• The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• The ability to read, write, and understand information
• The ability to listen to and understand information and ideas presented through spoken words and sentences
• Must have all required mechanic hand and pneumatic tools (metric/standard)
• At least four years of work-related skill, knowledge, or experience is preferred
• High school diploma or equivalent preferred
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climbs up and down ladders and/or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Responsibilities

• Troubleshoots and diagnoses equipment malfunctions and failures
• Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
• Rebuilds, repairs, reconditions, and maintains equipment and components
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Plans and controls cost of repair jobs
• Completes parts orders and identifies parts for return
• Mentors and helps train other technicians
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
• Performs other duties as assigned

Benefits

• A competitive salary, commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED