Shop Manager

J.B. Hunt•Memphis, TN

18d

About The Position

Under general direction, this position will oversee and prioritize all aspects of small to mid-sized facilities and a limited number of accounts. The incumbent will manage the day-to-day planning and organizing of shop personnel and projects to meet business needs. The incumbent will manage facility audits, inventory, budgets, and meeting goals. Execute change management plans for any shop changes. Oversee and/or manage facility staffing. Consult with leadership on equipment updates, details, and reporting. This position has the possibility to work outdoors, in the elements, or across multiple shifts including nights and/or weekends in addition to overtime; it requires full-time attendance.

Requirements

High School Diploma or GED equivalent with up to 5 years of related experience and/or military equivalent experience, and 3-5 years of direct or indirect management experience
Ability to act professionally
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Ability to capture and document relevant business information in an auditable, organized, and easily retrievable manner
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Ability to fulfill physical requirements (lift/move appliance up to 50 pounds)
Ability to form and manage effective teams
Ability to wear appropriate work attire (protective gear/PPE)
Ability to work both individually and as a team
Ability to work in a fast-paced environment
Ability to work with under minimal direction
This position is not eligible for employment-based sponsorship.

Responsibilities

Communicate with Operations teams daily on equipment needs and requests through answering phones, reviewing daily reports, assisting drivers, and other requests as needed
Oversee expenses related to shop management in order to maintain the budget; identify opportunities to improve cost efficiency
Maintain the company's safety culture by promoting a safe work environment in compliance with federal and state regulations, conducting safety meetings, mock OSHA inspections, modeling safe work habits, etc.
Perform ready line inspections to ensure quality, proper repair procedures are followed and equipment meets all federal and state DOT requirements
Perform multiple personnel management tasks including but not limited to staffing, performance management, annual reviews, and time and attendance
Monitor shop workflow to improve utilization and production and meet our customers' needs
Perform daily operational tasks as needed including estimates, down unit reporting, yard checks, etc.
Oversee safety training of all employees to reduce worker compensation costs and cultivate a positive safety culture
Perform EPA and state regulations testing and reporting
Work with Foreman for proper job coding, warranty, rail and customer damage recovery, and proper parts usage
Manage new hire orientation and onboarding process
Manage employee staffing and scheduling of shop and service trucks to meet customer needs, reduce equipment downtime, and limit outsourcing costs
Oversee technical training for employees, ensure proper diagnostic and repair procedures are followed to control and reduce maintenance and cost
Other duties as assigned

Benefits

medical benefit
dental benefit
vision benefit
401(k) retirement plan
life insurance
short-term and long-term disability coverage
paid time off commensurate with tenure (includes vacation and sick time)
six weeks of paid maternity leave along with two weeks of paid parental leave
six paid holidays annually
Career growth opportunities
Company-provided uniforms and annual boot program
Safety culture with bonus incentives
Technicians can gain new skills and grow their opportunities through J.B. Hunt's Technician Career Advancement (TCA) program