Shop Manager (Weekend Shift)

Production Resource Group Llc•Los Angeles, CA

6d•$75,000 - $79,000

About The Position

PRG is the world’s leading provider of services and solutions in entertainment and live events. Every day, we turn the creative vision of our customers into production and technical reality, deepening their connection to their audiences. What sets us apart are our people. No other company in our industry has such a deep and diverse bench of talent, working across theatre, TV, film, music, corporate events, equipment rental and more. With over 250 patents and registered trademarks, PRG is defined by innovation. And through our network of 38 offices spanning five continents, we can deliver for our customers anywhere around the globe. The Weekend Shop Manager (Thursday to Monday schedule) will oversee a team during the weekend, and assist the Operations Management team throughout the week. They will facilitate the inbound and outbound processes, coordinate with other departments to ensure all orders are well-executed and delivered, and be tasked with project management and operational improvements. The Weekend Shop Manager’s responsibilities also include enforcing company policies and ensuring compliance with safety regulations in a warehouse environment.

Requirements

Proven history of outstanding customer service, decision-making and problem-solving abilities.
3+ years working experience in Audio Visual, TV/Film, Concert and/or Broadcast equipment rentals and/or production operations and management.
Strong knowledge of audio, video, camera, LED, media server, projector, cable, and fiber equipment, audio and video formats, and signal flow.
Must have demonstrated time management and strong organizational skills.
Ability to prioritize multiple projects and multi-task well to meet strict deadlines in a fast-paced environment with minimal supervision.
Ability to interact with customers and colleagues on a professional level.
Must possess excellent interpersonal, verbal, and written communication. Fluency in English required.
Ability to maintain a calm demeanor in stressful situations, with the ability to adapt positively to changes in priorities with ease.
Must be able to troubleshoot and execute other job functions with high attention to detail.
Understanding of and compliance with company policies.
Ability to work flexible hours, weekends, and holidays as needed.
Must have a valid driver’s license.
High school diploma or equivalent education.
Proficient in Microsoft Outlook, Word, and Excel.
Experience working in a Windows / MAC OS based environment.

Nice To Haves

Bachelors preferred.

Responsibilities

Plan out each day’s work and manage small team of shop technicians with varied skills and experience levels.
Coordinate the loading and unloading of trucks.
Supervise and test equipment to ensure proper and acceptable functionality.
Scan orders and transfers to ensure accuracy.
Ensure all outbound equipment is staged and ready for shipment, on time.
Keep floor and other work areas neat and organized, and keep thruways accessible.
Coordinate with other departments regarding workflow, shortages and damaged equipment.
Utilize and understand PRG’s equipment inventory program to ensure gear availability.
Facilitate deliveries and pickups with Logistics Department.
Manage projects and operational improvements as assigned by the Shop Manager, Operations Manager, and/or General Manager.
Perform other duties as assigned by supervisor.