Shop Helper

Alta • Concord, NH

1d

About The Position

Our Construction Equipment Group is seeking a full-time Shop Helper for our Concord, NH branch. The primary responsibilities of the position consist of, but are not limited to: Daily cleaning of the shop Removal of trash in and around the shop Maintain yard organization and cleanliness Support the techs in the shop when extra help is needed Work between service / parts when techs need parts for jobs Complete all required paperwork and time records accurately and completely Account for all machines, materials, tools and attachments used as required Inspect and account for machines being shipped and received Drive and work safely in accordance with company and/or customer safety policies and procedures Develop and maintain positive, effective working relationship with customers and co-workers Maintain equipment, storage devices, service manuals and related documents Attend meetings, training classes and other company activities as required Maintain uniforms in order to look neat and professional at all times Report all accidents, injuries, safety violations and unsafe working conditions immediately Keep an adequate set of personal tools as required by supervisor at all times Various additional responsibilities as assigned by management Follow all company policies and procedures, such as, OSHA, DOT Hazmat, warranty, safety, and environmental Work with all departments and employees to ensure quality of customer service Incorporating Alta's Guiding Principles into daily activities Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time

Requirements

• Must have good customer relation skills
• Knowledge of construction equipment
• Experience operating heavy equipment is required
• Must be able to work in a fast-paced environment with a friendly and professional personality
• Computer programs - Microsoft Outlook and basic computer skill
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routing reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Push, pull and lift to 100lbs occasionally. Must exert 200 ft. lbs. torque on tools. Must be able to stand for prolonged periods of time. Frequent bending, stooping and kneeling. Must be able to climb ladders, work on elevated platforms.
• Activities require handling and grasping with the hands when performing repairs or maintenance of equipment by utilizing hand tools, power and air tools, fasteners and other small parts. Often work in cramped workspaces that require getting into awkward positions.
• Exposed to various chemicals, such as hydraulic& brake fluid, chemical degreasers, and lubricants on a daily basis. Temperatures can vary due to the customer's or shop environment and application. It can range from over 100 degrees to a freezer or cooler dock. Exposed to loud noise that is distracting and uncomfortable based on customer service calls. Occasional exposure to inadequate lighting conditions.

Responsibilities

• Daily cleaning of the shop
• Removal of trash in and around the shop
• Maintain yard organization and cleanliness
• Support the techs in the shop when extra help is needed
• Work between service / parts when techs need parts for jobs
• Complete all required paperwork and time records accurately and completely
• Account for all machines, materials, tools and attachments used as required
• Inspect and account for machines being shipped and received
• Drive and work safely in accordance with company and/or customer safety policies and procedures
• Develop and maintain positive, effective working relationship with customers and co-workers
• Maintain equipment, storage devices, service manuals and related documents
• Attend meetings, training classes and other company activities as required
• Maintain uniforms in order to look neat and professional at all times
• Report all accidents, injuries, safety violations and unsafe working conditions immediately
• Keep an adequate set of personal tools as required by supervisor at all times
• Various additional responsibilities as assigned by management
• Follow all company policies and procedures, such as, OSHA, DOT Hazmat, warranty, safety, and environmental
• Work with all departments and employees to ensure quality of customer service
• Incorporating Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed