Shop Helper

JX Truck Center•Village of Pewaukee, WI

About The Position

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge. Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values. The Shop Helper plays a critical role in ensuring the smooth operation of the Service Department by engaging in a variety of tasks that support and enhance shop functionality and service delivery.

Requirements

High School Diploma or GED preferred
General mechanical knowledge or aptitude required
Valid driver's license required
CDL required, or ability to obtain
Ability to lift 75 pounds
Ability to drive a forklift

Responsibilities

Overall Cleanliness of Shop: Maintaining a consistently clean environment in the shop, ensuring it meets our high standards and reflects our commitment to excellence in every aspect of our operation.
Delivering Parts: Facilitating the swift and efficient delivery of parts to shop technicians, directly contributing to our ability to honor commitments to timely service.
Customer Interaction: Interacting with customers in a manner that is diplomatic and courteous, fostering positive experiences that build loyalty and satisfaction.
Supporting Technician Efficiency: Assisting in tasks that increase technician proficiency and efficiency, thereby enhancing the overall service experience for our customers.
Engagement in Learning Modules: Actively participating in learning opportunities, showing a commitment to personal and professional development.
Assisting Other Technicians: Learning through hands-on experience by helping other technicians, embodying our value of continuous growth and improvement.
Driving Trucks: Taking initiative to pull trucks into and out of the shop as directed, demonstrating flexibility and a willingness to contribute to the team's success in various capacities.
Growth Within the Business: Displaying a desire to learn the business and grow within the company, embodying our pioneering spirit by seeking opportunities for advancement and skill development.
Responsible Use of Resources: Using resources wisely, including managing time efficiently and utilizing tools and equipment responsibly to contribute to the overall effectiveness of the shop.
All other duties as assigned, including but not limited to, the responsible use of resources, proper management of waste materials from repairs, and maintenance of a clean and safe working environment.
Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.
Approach all duties with dedication and a commitment to the company's values, ensuring alignment with the organization's mission and vision.