Shop Foreman

Penske Automotive Group•Winter Park, FL

18h

About The Position

Lexus of Winter Park, a Penske Automotive Group dealership, is looking for an automotive Shop Foreman to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As the Shop Foreman, you will maintain the highest levels of quality and productivity in the service department to ensure vehicles are serviced and repaired properly for a superior customer experience.

Requirements

Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal and organizational skills.
Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
Attention to detail with the ability to make complex decisions in a timely manner.
Safe working knowledge of shop tools and equipment, with 2-5 years of supervisor experience preferred, and Master Level credentials (e.g., ASE certification)
Ability to effectively lead a team to achieve departmental and organizational goals
Strong organization skills and ability to multi-task
Proficient knowledge of dealership's computer systems
Time Management skills and ability to prioritize
Excellent communication skills and works well in a team environment
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Exceptional attention to detail
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to interact well with others
Exceptional attention to detail
Works well in a team environment
Able to work with a diverse group of people and be a positive influence on departmental morale
High school diploma or equivalent. Two to three years of service experience or equivalent combination of education and experience.
Factory Training Credentials.
Valid Driver's License with clean driving record.

Nice To Haves

Responsibilities

Ensure our customers have a world-class service experience at every step along their ownership journey, especially in timely and accurate servicing and repair of their vehicles.
Provide an unparalleled level of technical knowledge and practical expertise through the study of technical manuals and bulletins, classroom training, communication with factory service representatives and actual hands-on experience.
Actively assist service technicians with diagnosis and repair of vehicles, personally inspect all major repair jobs for proper completion, and meet with group leaders and management to review performance and administrative matters.
Coordinate and conduct on-going training for service technicians, set goals based on individual skill levels, and create an environment for high productivity through motivational leadership.

Benefits

Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Values-driven culture built on integrity, professionalism, excellence and teamwork.

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