Automotive Shop Foreman / Lead Technician | Weekends Off | Simpsonville

Christian Brothers Automotive•Simpsonville, SC

2d•Onsite

About The Position

The Shop Foreman / Lead Technician is responsible for diagnostic excellence, managing shop workflow efficiency and assisting technicians to maximize their weekly performance. This position works very closely with the Service Manager to oversee the quality of work on customer vehicles, maximizing shop efficiency and is bonused on shop hours generated. We are looking for seasoned leader who is energetic, upbeat and a master of their craft for all makes and models. Our culture is highly protected so candidates must have a positive attitude and be able to raise others to higher levels of performance. The technicians we are looking for must seek out solutions to tough problems with a strong passion for doing what’s right for our customers. Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Requirements

Positive attitude and a desire to serve customers.
7+ years of experience as an automotive Lead Technician
Excellent automotive diagnostic skills
A strong investment in tools
Ability to Flag 30+ hours per week and meet workflow time management demands.
Capable of diagnosing and repairing all makes/models of vehicles.
Meet or exceed hourly goals.
Aptitude for learning additional skills and processes.
Professional appearance and strong communication
A desire for long-term career development

Nice To Haves

ASE certifications highly prefered

Responsibilities

Work with the Service Manager to distribute work to technicians.
Manage and oversee individual technician workloads and overall workflow in the service area.
Oversee technician team progress through internal training requirements and coach technicians to prepare for ASE and internal Christian Brothers certifications.
Train and mentor new technicians. This position will sign off on technician skills.
The position will conduct or oversee all diagnostics for vehicles coming through shop; helping other technicians diagnose and repair vehicles when necessary (i.e., misdiagnosis, employee development, etc.)
Conduct quarterly technician performance touchpoints to establish and monitor the progress of career goals and employee performance.
Manage technician team building opportunities.
Educate technician team to uphold brand and quality standards of the team to troubleshoot customer concerns quickly and effectively.
Manage and maintain shop supplies and equipment.
Monitor bulk fluid levels.
Monitor shop efficiency through technician hours reports and ticket audit process.
Manage scan tool subscriptions.
Distribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organization.
Manage and oversee technician work schedule.
Enforce safety regulations and protocols.
Work closely with the service department and effectively communicate customer concerns and assist with customer complaint resolution when necessary.

Benefits

Multiple Compensation Structures Available
Employee Referral Bonuses
Paid Vacation & Paid Holidays
Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Real-Time Automotive Technical Support
Healthcare Benefits Available
Matching Retirement
Toolbox Relocation Assistance
Locally Owned and Operated
On-Going Training & Career Advancement
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
ASE Certification Reimbursement
Chaplain Care Support Available
Employee Discount
Employee Appreciation Events
State of the Art Facility with OEM Scan Tools