GENERAL JOB DUTIES: Service and repair of electrical equipment and accessories for Morrow Equipment Company. Provides technical guidance to coworkers and customers related to electrical applications. ESSENTIAL JOB FUNCTIONS: Ability to effectively communicate with co-workers, customers and vendors in a professional business environment, demonstrating a commitment to providing outstanding customer service. Ability to work in a collaborative manner with all personnel to ensure tasks are completed timely. Required to have excellent organizational skills and the ability to multi-task and adjust priorities as necessary in order to meet deadlines. Ability to handle confidential information in a professional and respectful manner. Demonstrates a “can-do” attitude by being self-driven, personable, and dependable. Respectful and appropriate verbal and non-verbal communication style to express ideas, thoughts, and feelings to everyone while performing for/or representing the Company. Strong focus towards serving internal and external customers with courtesy, tact, calmness, timeliness, sincerity, and empathy. Successful problem-solving skills, including the identification, resolution, prevention of problems, and being a good listener. Effective speaking and writing skill and ability, including face-to-face, by phone, email, reports, and other required documentation. Detail-oriented with an ability to plan and prioritize work activities with a focus on quality and timeliness. Ability to adapt to changes in the work environment, manages competing demands, and is able to multi-task and deal with frequent changes, delays, or unexpected events. Computer proficiency, including ability to use e-mail, Microsoft Word and Excel, PDFs, internet browsers, etc. Ability to read and interpret technical documents, including parts and equipment specifications, catalogs, manuals, etc. Ability to read electrical schematics. Knowledge of electrical and mechanical hoist and crane systems. Ability to service motor controls and diagnose electrical problems. Ability to assemble parts as needed for repair of equipment. Ability to learn and operate shop machinery and small electrical power tools. Proper handling of equipment for transportation and storage. Ensure the maintenance and preventative maintenance is performed on all tools and shop equipment. Ensure all lifting equipment is in safe operating condition prior to use. Following of all Company safety rules, policies, and procedures at all times, including proper usage of Company-supplied PPE as required, including hard hats, safety glasses, body harnesses, arc flash, etc. Ability to represent the Company in a professional manner, which includes wearing of Company supplied MEC Branded shirts or FR uniforms, and proper maintenance of Company vehicles, tools, and equipment. Complying with safety regulations, standards and Company policies. Notifies the District Service Manager or, if unavailable, the Corporate Safety Director, Corporate Service Manager or Vice President of Operations of unsafe conditions and/or practices. Responsible for timely completion and submission of required paper work and reports to the Corporate office. Safeguard tools and equipment belonging to the Company. Ability to lift 50 pounds. Ability to work at heights as required. Ability and willingness to work extra hours, including overtime and on-call availability, according to business needs. Performance of other duties as assigned by District Service Manager or Shop/Yard Foremen.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees