Shop Clerk - Lift Truck

Thompson Power Systems • Montgomery, AL

319d

About The Position

The Shop Clerk will report directly to the branch Service Manager and will be responsible for supporting all branch Service Department personnel through detailed handling of a variety of administrative duties including handling incoming calls, opening and closing work orders, adjusting time on work orders, producing reports for Service Management, and other duties not specified.

Requirements

• High School or Equivalent or better
• Prior clerical or administrative experience is desired
• Experience and demonstrated skill using personal computers including Microsoft Excel and basic typing skills are required for this position

Responsibilities

• Handle incoming phone calls to the branch
• Take and deliver messages to branch personnel
• Effectively communicate with Service Department Personnel to address customer needs
• Open and properly segment work orders applying correct codes and tax information
• Handle closing of Work Orders in a timely fashion
• Adjust Service Technician time when necessary
• Obtain purchase orders from customers as required
• Generate purchase orders for the service department
• Produce reports for Service Management as required
• Other duties assigned by Service Management

What This Job Offers

• Job Type: Full-time
• Industry: Repair and Maintenance
• Education Level: High school or GED