Shoe Shine Associate - Bellagio

MGM Resorts International

4d • $15

About The Position

A Shoeshine Associate at Bellagio is responsible for cleaning, polishing, and maintaining the appearance of clients' footwear, typically leather shoes. Duties include applying polish or cream, buffing shoes to a high shine, removing scuffs and stains, and offering basic shoe care advice. Shoe Associate may work in high-traffic areas such as the casino floor or in restroom areas and must provide excellent customer service.

Requirements

• 6+ Months of Prior relevant experience preferred

Nice To Haves

• Knowledge of leather care and/or basic shoe care preferred

Responsibilities

• Provide professional shoe shining and polishing services, including cleaning, conditioning, buffing, and finishing various types of footwear (leather, suede, specialty materials, etc.)
• Greet guests warmly, engage in courteous conversation, and deliver a high-touch, hospitality-focused experience
• Assess shoe condition and recommend appropriate services or products
• Maintain a clean, organized, and visually appealing workstation at all times
• Sanitize tools and equipment in accordance with health and safety standards
• Restock supplies and notify leadership of inventory needs
• Accurately process transactions and handle cash or electronic payments, as applicable
• Uphold brand standards for appearance, professionalism, and service quality
• Address guest questions or concerns promptly and escalate issues when necessary
• Adhere to all company policies, safety procedures, and operational guidelines

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed