Shipping Supervisor

Reliance Steel & Aluminum • Twinsburg, OH

80d • $60,000

About The Position

The Shipping Supervisor is responsible for overseeing daily shipping operations and ensuring that all outbound orders are completed accurately and efficiently. This role supervises warehouse personnel, monitors equipment and safety compliance, and facilitates communication across operational departments. The Shipping Supervisor will play a key role in resolving customer complaints, coordinating with transportation providers, and maintaining high standards of accuracy and safety.

Requirements

• High School diploma/GED required; bachelor's degree preferred
• Basic computer and data entry skills
• Strong attention to detail and organizational skills
• Previous supervisory experience in a warehouse or logistics environment preferred
• Strong understanding of shipping procedures, equipment operation, and safety compliance
• Effective communication, leadership, and organizational skills
• Ability to make independent decisions and resolve operational issues
• Knowledge of heavy equipment operations (cranes, forklifts, saws, etc.)

Responsibilities

• Supervise, evaluate, and train warehouse personnel in accordance with company policies
• Monitor daily manpower levels and assign personnel to work bays as needed
• Assign specific jobs and duties to warehouse employees based on daily priorities, qualifications, and operational requirements
• Verify outbound orders to ensure accuracy prior to shipment
• Check inventory and complete required paperwork for loaded trucks and warehouse stock
• Route delivery trucks and coordinate logistics for outgoing freight
• Assist in enforcing safety protocols across all warehouse operations
• Inspect warehouse, fleet vehicles, and facility to ensure safety and operational compliance
• Ensure proper operation and maintenance of equipment including cranes, forklifts, side loaders, and saws
• Troubleshoot equipment breakdowns and coordinate repairs and preventive maintenance
• Respond to and resolve customer complaints related to shipping and delivery
• Interface with operations, logistics, and plant management teams to align activities and priorities

Benefits

• Medical, dental, and vision coverage with affordable employee contribution rates
• 401(k) plan with company match up to 4%
• Life and AD&D insurance, short- and long-term disability coverage
• Employee Assistance Program (EAP), including counseling, legal, and financial support
• Paid Time Off (PTO) and 9 paid holidays
• Flexible Spending Accounts for healthcare and dependent care
• Wellness incentives and access to LiveHealth Online
• Employee discount program with over 30,000 deals
• Community engagement and volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees