Shipping Supervisor
About The Position
At TelyRx, we are revolutionizing how customers access medications by offering a seamless, reliable, and secure online pharmacy experience. As a trusted provider of prescription and over-the-counter medications, we prioritize accuracy, efficiency, and exceptional customer service in every step of the process. We are seeking a dedicated Shipping Supervisor to ensure the accurate and timely delivery of orders while maintaining the highest standards of compliance and confidentiality. This position's primary duty is the supervision and performance of shipping operations, which is directly related and incidental to the management and general business operations of TelyRx.
Requirements
- Minimum of 4-6 years of experience in shipping, logistics, or a related role, preferably in the healthcare or e-commerce industry.
- Familiarity with pharmaceutical shipping practices and regulations is highly desirable.
- Strong understanding of shipping procedures and documentation, including proficiency with shipping software and systems to manage orders, track shipments, and generate reports.
- Knowledge of relevant regulations and compliance requirements related to shipping.
- Supervisory experience preferred, including team leadership, performance management, and conflict resolution.
- Proficient with shipping software and logistics platforms.
- Proficient with MS Office (Excel, Word, Outlook).
- Strong analytical skills to identify areas for improvement and implement changes.
- Strong organizational and time management abilities.
- Excellent communication skills for internal and external coordination.
- High attention to detail to ensure shipping accuracy and regulatory compliance.
- High school diploma or equivalent required; bachelor’s degree in supply chain management, logistics, or a related field preferred.
- Ability to lift packages up to 50 lbs.
- Ability to stand and move for extended periods during the workday.
Responsibilities
- Oversee all incoming and outgoing shipments, including verifying accuracy of orders, packing lists, and shipping labels.
- Coordinate with carriers to schedule pickups and deliveries, ensuring timely shipments.
- Monitor shipping costs and identify opportunities for cost reduction
- Resolve shipping related issues, such as damaged goods, incorrect addresses, or carrier delays.
- Exercise discretion and independent judgment with respect to matters of significance as it relates to shipping operations.
- Assign tasks and manage shipping workflow on a daily basis.
- Train new shipping personnel.
- Maintain accurate inventory levels of shipping materials (boxes, labels, packing peanuts) and communicate reordering needs.
- Monitor stock levels and ensure sufficient supplies are available for efficient shipping operations.
- Ensure adherence to all shipping regulations, including proper labeling, documentation, and customs compliance.
- Maintain detailed shipping records and reports, including shipment tracking and delivery confirmations.
- Implement quality control measures to minimize errors and ensure product integrity during packaging and shipping.
- Inspect shipments for accuracy and damage before dispatching.
- Maintain a safe working environment in the shipping area, enforcing safety procedures and reporting any hazards.
- Continuously evaluate and improve shipping processes to optimize efficiency and productivity.
Benefits
- Competitive pay and benefits, including health insurance and paid time off.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
51-100 employees
