Shipping Supervisor

WestRock • Milpitas, CA

430d

About The Position

As a Logistics Supervisor at WestRock, you will oversee the daily shipping operations, ensuring efficient management of outgoing products to customers. This role involves coordinating shipments, maximizing trailer utilization, and leading shipping personnel to foster a collaborative safety culture. You will also prepare management reports and communicate with various departments to meet shipping goals and enhance customer satisfaction.

Requirements

• High school diploma or G.E.D. equivalent required; Associates or Bachelors degree a plus
• 2 to 3 years of production leadership experience
• 3 to 4 years of logistics/industrial/shipping experience
• Demonstrated ability to prioritize and manage tasks effectively
• Focus on increasing customer satisfaction by ensuring obligations are met in a timely manner
• Aptitude to calculate estimated costs associated with the shipping/delivery functions
• Ability to recognize the importance of safety in the workplace, follow safety rules, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator
• Ability to establish and maintain cooperative working relationships with other managers, staff, and vendors
• Proficiency in computer skills including Microsoft Office- Excel, PowerPoint, Word
• Well-developed oral and written communication skills

Responsibilities

• Schedule inbound and outbound loads/manage inbound and outbound shipments
• Maximize trailer utilization and efficiently use trailer pool to reduce costs
• Ensure subordinates work safely and contribute to a collaborative safety culture that drives results
• Prepare daily and monthly management reports to communicate critical shipping information
• Coordinate and monitor courier rates to select the lowest rate to minimize shipping cost and remain within budget
• Utilize knowledge of shipping procedures, routes, and rates to determine shipping priorities and methods for delivery to assure on-time delivery and exceptional customer service
• Communicate with various levels of management and departments to ensure that goals are accomplished

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Paper Manufacturing
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees