Shipping/Receiving Supervisor - Madison, Al

America's Thrift Stores•Madison, AL

3d•Onsite

About The Position

The Shipping & Receiving Supervisor plays a critical role in ensuring the smooth, accurate, and timely flow of goods in and out of the store. This position requires a highly reliable and organized leader who can be trusted to manage inventory, oversee deliveries, and uphold company standards with consistency and integrity. This role is hands-on and detail-oriented, with a strong focus on accountability, quality control, and team development. The Shipping & Receiving Supervisor is expected to lead by example—demonstrating professionalism, respect, and safety at all times—while fostering a positive, productive work environment. Dependability and sound judgment are essential, as this position directly impacts store operations, inventory accuracy, and overall efficiency.

Requirements

Minimum of two years’ experience as a supervisor, team lead, or key holder in shipping, receiving, logistics, or warehouse operations.
Demonstrated reliability, professionalism, and respect in leadership and attendance.
Strong organizational, time-management, and problem-solving skills.
Basic math and computer proficiency.
Ability to safely operate material handling equipment (pallet jacks, forklifts preferred).
High school diploma or GED preferred.
Clear verbal and written communication skills.
Ability to assess performance, provide constructive feedback, and coach team members effectively.
Successful completion of background check, motor vehicle check, and drug screen.
Valid driver’s license with a clean driving record.

Responsibilities

Directly supervise and support the shipping and receiving team, ensuring expectations are clear and consistently met.
Oversee all inbound and outbound shipments, ensuring accurate, timely, and secure handling of merchandise.
Maintain accurate inventory tracking systems, promptly addressing discrepancies, shortages, or overages.
Ensure proper documentation, labeling, and compliance with company and regulatory requirements.
Enforce safety standards and safe use of material handling equipment, setting a strong example for the team.
Conduct audits and quality checks to maintain operational accuracy and efficiency.
Assist with recruiting, onboarding, and training team members, emphasizing reliability, teamwork, and respect.
Develop and maintain work schedules based on operational needs and staffing levels.
Provide ongoing coaching, feedback, and corrective guidance to support performance improvement.
Maintain a clean, organized, and secure receiving and storage area.
Support loss prevention efforts by following and enforcing security protocols.
Coordinate professionally with vendors, suppliers, and internal teams to streamline processes.
Assist donors according to company standards with courtesy and professionalism.
Ensure compliance with OSHA regulations and company policies.
Support store leadership with sales and marketing initiatives when needed.
Perform other duties as assigned by the Assistant Store Manager or General Manager.