Shipping & Receiving Manager

Euclid Heat Treating•Euclid, OH

12h•Onsite

About The Position

Euclid Heat Treating, a family owned and operated commercial heat treater, is seeking a Shipping & Receiving Manager to join their team. This role oversees all inbound and outbound customer material and the order entry process for the facility. The Shipping & Receiving Manager ensures accurate order review, material identification, traceability, and on-time shipment of customer-owned parts. In a small company environment, the position is hands-on and plays a key role in maintaining quality system compliance, workflow efficiency, and customer satisfaction.

Requirements

3+ years of experience in managing an order entry, shipping/receiving, or material control team in a manufacturing environment
Strong attention to detail with customer requirements and documentation
Strong communication, organizational, and problem-solving skills
Computer skills (ERP/MRP systems, shipping software, spreadsheets, email)

Nice To Haves

Experience in heat treating, aerospace, or metal processing
Forklift experience
Experience working within an ISO 9001 and/or AS9100 quality system
CDL or experience driving large vehicles to act as back-up driver
Experience with Blue Streak ideal

Responsibilities

Oversee and perform order entry for customer heat treat orders
Review customer purchase orders, specifications, and special requirements for accuracy and completeness
Ensure contract review requirements are met prior to job release
Clarify discrepancies or missing information with customers and internal teams
Enter and maintain accurate job data to support traceability and certification
Receive and verify incoming customer shipments against orders and documentation
Ensure customer-owned material is properly identified, tagged, protected, and routed
Document and report discrepancies, damage, or nonconforming customer property
Coordinate with production to prioritize incoming work
Prepare customer orders for shipment in accordance with customer and quality requirements
Verify packaging, labeling, certifications, and shipping documentation
Schedule freight and coordinate pickups with carriers and customers
Ensure shipments are accurate, complete, and on time
Ensure shipping, receiving, and order entry activities comply with ISO 9001 and AS9100 requirements
Participate in internal, customer, and third-party audits
Support corrective actions related to order entry, material handling, or shipping issues
Identify opportunities for continuous improvement
Lead and train shipping/receiving and order entry personnel
Set daily priorities and balance order entry, dock activity, and production needs
Work closely with Quality and Production teams
Perform hands-on work as required to meet operational demands
Maintain a clean, organized, and safe shipping/receiving area
Ensure safe handling of customer material and equipment