Shipping/Receiving Clerk

Lithia & Driveway•Temecula, CA

1d•$17 - $18

About The Position

The Shipping & Receiving Clerk is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first. This individual maintains accurate parts inventory and assists the Parts department with routine audits, parts organization and tracking. The Shipping & Receiving clerk ships, delivers, and receives parts orders. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast paced work environment
Strong organizational skills and detail oriented
Working knowledge of computers

Nice To Haves

Automotive dealership service experience is a plus

Responsibilities

Establish and maintain good working relationship with Wholesale and retail customers
Assist all customers promptly and professionally including retail and service. Communication must be clear and concise.
Maintain parts inventory, including stocking shelves, organizing bins, binning new parts and recording the location, conducting perpetual bin audits, and maintain special order bins.
Maintain a delivery board with departure times and destinations.
Maintain a detailed delivery log when handling returns and funds.
Assist in Physical Parts Inventory annually.
Deliver parts to technicians or part recipient; pull orders for counter persons when necessary.
Maintain clean and organized work area; all materials stored below the counter area.
Immediately notify parts manager of damaged parts or shortages.
Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.
Complete all applicable Lithia and manufacturer training required for certification
Sweep floors and empty trash containers daily, and maintain a clean parts department
Maintain clean delivery vehicle.
Drive cautiously and safely staying within the laws of the road.
Other duties as assigned