Shipping & Receiving Clerk II

ECORE•York, PA

16d•Onsite

About The Position

This position is responsible for performing level II Shipping & Receiving functions to properly pick, pack, ship, and receive all products and materials for assigned location. Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records. Must be able to plan and execute the functions independently with minimal supervision. May perform only certain shipping and/or receiving activities and be designated accordingly based on site/location. Cross training and substitution of other tasks as required.

Requirements

High School Diploma or GED or 4 years of machine operator/manufacturing experience required
2-3+ years’ experience performing a variety of shipping & administrative duties
12-months fork truck experience required
Proficient in Microsoft Office applications to include: Excel, Word and Power Point; must have the ability to learn new software programs (USPS, FedEx, ERP, etc.)
Excellent verbal and written communication skills with the ability to maintain a positive, polite and friendly demeanor during challenging situations; English fluency (read, write, speak)
Ability to manage multiple priorities; proven ability to multitask in a stressful environment (dirty, confined spaces, strict timelines, etc.), attention to detail, and adapt to changing demands
Read and understand units of measure; ability to perform basic math functions
Ability to work independently and as part of a team
Must be safety conscious and carry out work responsibilities in a safe manner
Must be able to work overtime to meet operational requirements
Able to safely perform related physical requirements/demands of the role
Must be able to work overtime to meet operational requirements

Responsibilities

Answer incoming phone calls and direct them to the appropriate personnel
Greet drivers and/or customers upon entering the Shipping office
Assist drivers/customers with issues within scope of knowledge and authority
Confirm pickup number with Drivers and provide instruction for pickup
Confirm delivery for receivables
Type correspondence to carriers, customers, Shipping team, etc. in the form of e-mail, memos, letters, etc.
Assign time-sensitive, high profile, white glove, and/or load discrepancy communications to the Shipping Expeditor
Schedule freight pickups & containers using SSD and/or scheduling board
Adhere to and follow all quality guidelines; continually check materials and orders to ensure accuracy
Maintain a safe and orderly work environment; maintain fork truck by completing proper inspection and reporting any maintenance issues immediately to supervisor and maintenance department
Prepare orders for shipment; retrieve materials and stage, wrap and strap skids as required or select pre-assembled orders
Recommend method of shipment, utilizing knowledge of shipping procedures, carriers, routes, and rates
Affix shipping labels, identifying information, and shipping instructions onto packed orders, pallets, or containers; post weights and shipping charges, and affix postage
Examine outgoing shipments to ensure shipments meet specifications
Load trucks, flatbeds, and/or containers; process all transfer paperwork
Prepare shipping paperwork (domestic & international), bills of lading, and maintain documentation of orders shipped within Epicor to ensure accuracy
Maintain inventory of shipping materials and supplies
Schedule LTL carriers for daily pickup
Close packs/scan documents as trucks are loaded
Print Bill of Ladings (BOL) and match with Epicor paperwork
Process packs creating Bill of Ladings (BOL) in Epicor as time allows
Print pick lists for same day orders released off of Credit hold
Perform computer functions necessary to track various aspects of orders
Operate fork truck or use hand truck to lift/transport raw materials and finished products while adhering to all power industrial equipment rules and safety requirements
Schedule receiving/update receiving board
Unload trucks, flatbeds, and/or containers
Receive merchandise, check and sign delivery slips; print proper receiving/transfer documents and route incoming materials, supplies, or equipment to the appropriate department or area within the same day received
Unpack/examine incoming shipments, record shortages and discrepancies; work directly with Purchasing team to resolve any discrepancies on deliveries
Process receipts in Epicor within same day received
Scan/attach receiving documentation per Purchasing SOP
Receive Return Merchandise Authorizations (RMA); work with Quality/Supply Chain to determine disposition
Ecore plant transfer paperwork for daily Shipping Driver run
Oversees polymer truck deliveries; contact appropriate department and ensures sign in/out procedures are followed
Responsible for EFS and PF America shipping, cutting, and processing