Shipping & Receiving Associate

iGAM SOLUTIONS • Detroit, MI

92d

About The Position

The Shipping & Receiving Associate plays a key role in ensuring accurate and timely movement of equipment through our warehouse and eBay store. This position is responsible for handling all aspects of shipping and receiving — from packing and staging used/odd-sized industrial equipment to verifying part numbers and inspecting quality. In addition, the role supports our eBay operations by fulfilling online orders, assisting customers, and helping resolve issues. The Shipping & Receiving Associate acts as a link between the warehouse floor and online sales, keeping inventory flowing smoothly, accurately, and safely.

Requirements

• High School Diploma preferred
• A minimum of 2 years related experience
• Thorough knowledge of industrial equipment a plus
• Previous experience in shipping, receiving, or warehouse operations.
• Forklift experience required.
• Familiarity with SpeedyPacker or similar packaging equipment preferred.
• Experience with eBay or other e-commerce platforms a plus.
• Customer service skills: problem-solving, issue resolution, and professional communication.
• Ability to lift 50+ lbs regularly.
• Strong attention to detail and accuracy in verifying parts and paperwork.
• Reliable, team-oriented, and safety-conscious.

Responsibilities

• Safely operate a forklift to load, unload, and move equipment.
• Pack equipment using SpeedyPacker, stretch wrap, banding, and other protective materials.
• Handle odd-sized and used industrial equipment with care, ensuring secure shipments.
• Pull, pick, and stage items accurately for shipping.
• Verify part numbers, quantities, and quality of incoming/outgoing items.
• Inspect equipment for defects or damage and report issues.
• Assist with receiving inbound deliveries, including unloading trucks.
• Support additional warehouse duties such as inventory audits, listings, and general organization.
• Provide customer service support, including resolving order issues, coordinating shipping details, and ensuring customer satisfaction.
• Assist with eBay store operations: monitoring orders, answering buyer questions, and helping resolve disputes or returns as needed.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 101-250 employees