Shipping Manager – High Volume Fulfillment Pharmacy (Over 60,000 Orders Daily)
About The Position
We are a rapidly growing telemedicine fulfillment pharmacy handling over 60,000 prescriptions daily for the Miami and Fort Lauderdale, FL areas. We’re seeking an experienced, high-performing Shipping Manager who thrives in a fast-paced, metrics-driven environment and brings with them the rigor, innovation, and precision of a Fortune 500 production or logistics operation. This role is ideal for a data-driven leader with a deep understanding of logistics workflows, distribution efficiency, and team performance management — someone who can build, train, and lead high-functioning shipping teams that consistently exceed throughput expectations.
Requirements
- Has 5+ years of experience managing high-volume shipping/logistics (ideally 25,000+ packages/day).
- Comes from a production, logistics, distribution, or manufacturing background.
- Expertise in managing KPIs, SLAs, throughput, cost per shipment, takt time, and cycle time fluently.
- Capable of using and optimizing our in-house software stack and/or introducing external tools to improve visibility, scheduling, and output.
- Leads with energy, clarity, and high standards — knows how to get buy-in from their team and drive continuous improvement.
Nice To Haves
- Background in industrial engineering, logistics, or operations management
- Prior exposure to regulated environments (e.g., pharmacy, medical, food, automotive)
- Familiar with Lean, Six Sigma, Kaizen, or Agile principles
Responsibilities
- Full ownership of daily shipping operations — ensuring 100% of orders leave on time, in full, every day.
- Lead, coach, and scale a best-in-class shipping team (techs, supervisors, support) with a military-like attention to detail and discipline.
- Oversee integration and optimization of shipping software, hardware (scanners, sorters, printers), and platforms (FedEx, UPS, USPS, etc.).
- Build and maintain real-time dashboards and KPI trackers for throughput, order accuracy, daily volume, and error rates.
- Identify process gaps and rapidly implement lean improvements to reduce waste, increase speed, and maintain regulatory compliance.
- Collaborate with Fulfillment and Pharmacy Ops teams to optimize packaging, staging, and cut-off workflows.
- Champion accountability: daily huddles, performance reviews, corrective action plans, and incentive tracking.
Benefits
- 401(k) with up to 4% matching
- Medical, dental, vision and life insurance
- Paid time off
- Paid public holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
