Shipping Lead
About The Position
Direct Edge Media is a fast paced and quickly growing printing company specializing in digital, offset and large format printing for enterprise, agency and trade printers. If you are looking for an opportunity to work in an environment that values your professional skills, Direct Edge Media has a career path for you. We are currently seeking experienced and professional full-time candidates to join our team. We are seeking an experienced Shipping Lead position. The Shipping Lead is responsible for overseeing daily shipping operations, ensuring all orders are accurately processed, packaged, and shipped on time. This role coordinates shipping activities, manages workflow within the shipping department, and supports team members to meet production and delivery deadlines. The Shipping Lead plays a key role in maintaining accuracy, efficiency, and organization across all outbound shipments, including standard orders, kitting projects, and time-sensitive deliveries.
Requirements
- Strong understanding of shipping, logistics, and fulfillment processes
- Ability to prioritize and manage multiple shipments and deadlines simultaneously
- Strong attention to detail and commitment to accuracy
- Leadership skills with the ability to guide and support a team
- Ability to read and interpret job tickets, packing lists, and shipping documentation
- Strong organizational and time management skills
- Problem-solving skills with the ability to address issues quickly and effectively
- Ability to communicate clearly with internal teams and external carriers
- Basic computer skills including shipping software and tracking systems
- Ability to work in a fast-paced, deadline-driven environment
- High school diploma or equivalent required
- 1-3 years of experience in shipping, warehouse, or fulfillment operations required
- Experience working with shipping systems (UPS, FedEx, freight carriers) required
Nice To Haves
- Previous leadership or team lead experience preferred
- Experience in a manufacturing, printing, or production environment preferred
Responsibilities
- Lead and oversee daily shipping operations to ensure on-time and accurate order fulfillment
- Coordinate shipment scheduling, prioritization, and workflow based on production timelines
- Verify completed jobs against job tickets, packing lists, and customer requirements
- Ensure all shipments are properly packaged, labeled, and prepared for carrier pickup
- Coordinate with production, kitting, and finishing teams to ensure jobs are ready for shipment
- Train new employees on shipping processes, systems, and quality standards
- Ensure accurate use of shipping systems and documentation (labels, BOLs, packing slips)
- Coordinate with carriers (UPS, FedEx, LTL, freight providers) to schedule pickups and resolve issues
- Monitor shipping deadlines and escalate risks to management as needed
- Maintain organization of shipping area including staging, labeling, and shipment flow
- Ensure proper handling of high-priority, expedited, or time-sensitive shipments
- Perform quality checks to ensure accuracy of quantities, labeling, and shipment contents
- Troubleshoot shipping issues including missing items, incorrect shipments, or delays
- Maintain inventory of shipping supplies and materials
- Ensure compliance with company safety policies and procedures
- Support continuous improvement efforts to increase efficiency and reduce shipping errors
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
