Shipping Clerk, 2nd Shift - W09

RJW Logistics Group • Crest Hill, IL

2h • Onsite

About The Position

RJW Logistics Group is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. RJW is committed to its employees’ success and to producing continuous innovation that drives the retail logistics industry forward. The company offers an Employee Ownership Program, providing an ownership stake, financial rewards through share appreciation, a deeper sense of belonging, and fostering a collaborative work environment, all at no cost to the employee. This program aims to build a brighter, more prosperous future together. The Shipping Clerk position reports to the Warehouse Supervisor and involves working effectively and efficiently in a warehouse environment to receive and schedule shipping and freight operations. This includes developing a working knowledge of warehouse organization, creating proper and detailed shipping documentation, and working with the warehouse team to ensure customer satisfaction by accepting and scheduling customer orders. The role provides shipping support as required by personnel in the Warehouse Department.

Requirements

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1 -- 2 years of clerical experience.
• Basic transportation, logistics and shipping experience.
• Must be able to effectively communicate, read, write, and speak English.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to determine "root cause" of problem and determine corrective action.
• Knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.
• Ability to learn application software used by RJW.
• Leads, guides, and trains employees performing related work.

Nice To Haves

• High School Diploma or general education diploma (GED) is preferred.

Responsibilities

• Check in all drivers.
• Print all pertinent paper work for shipping.
• Coordinate with the dock and the drivers what door they will be loading product in.
• Insure all paperwork is properly signed by pick up driver.
• Close loads in the system.
• Coordinate with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL's etc. Enter customer orders and scan / index documents as required.
• Clearly understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required by operations manager and COO.
• Other tasks as assigned by supervisor or manager.
• Positive telephone personality.
• Capable of being trained to be 'Phone Assertive'.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Ability to multi task.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Benefits

• Employee Ownership Program
• Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED