Shipping and Receiving Supervisor

About the position

The Shipping and Receiving Supervisor at Pacific Seafood is a key role on our warehouse team supporting efforts to ensure maximum productivity and error-free performance. This position involves maintaining a safe and compliant work environment, optimizing operational efficiency, and driving financial success and is ideal for someone who is a strong leader, adaptable, and a team player.

Responsibilities

• Oversee reporting of inventory discrepancies.
• Manage scrap handling procedures, including preparation for pick-up.
• Coordinate stock placement in designated locations.
• Manage weighing and loading of outgoing products.
• Oversee pallet reconciliation processes.
• Coordinate identification and delivery of received materials for storage/use.
• Manage printing of receiving tickets and ensure proper documentation.
• Expense management and asset protection.
• Oversee physical inventories and cycle counts.
• Develop and manage cross-training programs to improve production and warehouse flexibility.
• Monitor attendance, overtime, and equipment efficiency to ensure compliance with company policies and all government regulations.
• Develop and manage crew schedules to ensure efficient operations. Maintain vacation schedule coverage and planning.
• Ensure crew is properly balanced in work areas/line to achieve maximum productivity and error-free performance.
• Monitor productivity. Create strategic plans to improve and refine operations to improve efficiency.
• Prioritize production schedules based on product introduction, equipment efficiency, and materials supply. Ensure all product orders are completed in a timely and accurate manner.
• Establish DOI's, goals, objectives, and measurement criteria for personnel.
• Direct shift operation activities: build teams and assign accountability; provide appropriate feedback to team members.
• Track packages and apply shipping charges to customer orders for invoicing.
• Manage issuance of return authorizations.
• Ensure consistent achievement of product shipments without delays or returns.
• Provide guidance in reading and interpreting instructions for preparing products/materials for shipment.
• Oversee operation of site computerized systems and ensure required data entry.
• Ensure the warehouse configuration is maintained and products are properly slotted.
• Ensure HACCP, SSOP, and all other hygiene and safety regulations or standards are met.
• Oversee safety for the crew at all times. Maintain working knowledge of safety program requirements and ensure adherence.
• Ensure cleanliness and organization of warehouse, dock, and shipping office.

Requirements

• High School Diploma or GED
• Minimum three years relevant prior shipping and receiving experience

Nice-to-haves

• Bilingual in English and Spanish.
• Associate degree or equivalent from an accredited college, university or technical school.
• Microsoft Office Suite (Excel, PowerPoint, Word, Teams).
• Forklift certification.

Benefits

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short-term disability
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) retirement plan options with generous annual company profit sharing match
• Paid time-off for all Regular Full Time team members to include sick and vacation time
• Employee assistance program providing confidential professional counseling, financial and legal assistance at no charge to team members and immediate family members
• Product purchase program