Shipping and Receiving Specialist

TruMed Systemsorporated • San Diego, CA

1d

About The Position

The Shipping and Receiving Specialist is responsible for managing the full lifecycle of inbound and outbound shipments, supporting post-sale service operations, and coordinating inventory and parts logistics. This role serves as a critical link between Operations, Support, and Engineering teams to ensure accurate, timely, and organized handling of products and replacement parts.

Requirements

• High school diploma, GED or equivalent
• Strong problem-solving skills and the ability to follow troubleshooting instructions effectively.
• Strong verbal and written communication skills, with the ability to communicate technical information clearly.
• Ability to thrive in a fast-paced environment and manage time-sensitive tasks.

Responsibilities

• Configure products to be shipped out, ensuring they are properly prepared, labeled, and packaged prior to dispatch.
• Ship replacement parts to units in the field as requested by the Support team, coordinating urgency and accuracy of fulfillment.
• Receive replacement parts returned from the field and process them systematically, including:
• Assessing the condition of returned parts upon receipt.
• Routing parts to the Engineering team for failure analysis as appropriate.
• Restocking serviceable parts that are confirmed in good condition for reuse.
• Disposing of parts that are no longer needed or are beyond use in accordance with internal protocols.
• Support inventory tasks including receiving, tracking, reporting stock levels, and preparing orders for deployments.
• Maintain accurate inventory of general-use equipment, shared tools, and materials in designated storage areas.
• Help ensure general organization and cleanliness of common areas and storage rooms throughout the facility.
• Collaborate cross-functionally with Support, Field Service, and Engineering teams to ensure effective execution of maintenance and service-related activities.
• Use software tools (e.g., Salesforce, Excel, internal systems) to manage workflows, update tickets, and track ongoing tasks.
• Maintain department documentation and assist in the preparation of routine and ad hoc reports.
• Assist with data collection and reporting requirements.
• Assists in the implementation of operational projects as needed.
• Performs other duties as assigned.

Benefits

• Unlimited PTO
• Monthly phone stipend
• Advancement opportunities
• Benefits paid by company (80%)
• 401K
• Free gym access (newly renovated)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees