GENERAL SUMMARY: This is an hourly position in Manteno, Illinois reports to the Warehouse Manager. This is a vital dual role in managing the flow of materials, finished goods, and specialized requests such as sales samples. This position serves as a key link between incoming supplies/raw materials, production operations, outbound customer shipments, and sales/marketing activities by accurately handling receipts, inventory movements, and shipments, including the preparation and pulling of product samples for sales demonstrations, customer evaluations, or prospect approvals. SCOPE OF JOB FUNCTIONS: Liaison and Communication: · Serve as the primary point of contact for shipping-related inquiries from manufacturing, customer service, and sales. · Communicate shipping statuses, potential delays, and special requests to relevant stakeholders. · Collaborate with the manufacturing team to ensure production schedules align with shipping requirements. · Work closely with customer service to resolve any shipping discrepancies or customer concerns. · Provide shipping information and support to the sales team to facilitate order fulfillment. Clerical Functions: · Perform a variety of administrative tasks for the Shipping Department, including data entry, filing, and record keeping. · Generate reports on shipping activities, costs, and inventory as required. · Manage and order shipping supplies, ensuring adequate stock levels. · Assist with inventory counts and reconciliations. Sample Process Management: · Manage the end-to-end sample request process for the sales team. · Receive and fulfill sample requests, ensuring accurate product selection and packaging. · Pick, prepare and ship samples for customers or sales representatives, tracking shipments as needed. · Maintain a detailed log of all sample requests and shipments. · Coordinate production to ensure sample availability. Shipping and Receiving Operations: · Assist the shipping and receiving team other tasks on an as needed basis. · Vacation and absenteeism fill-in for both the shipping and receiving coordinators. · Order and maintain proper levels of warehouse supplies the entire warehouse team. · Audit and track forklift daily sign-off to ensure 100% compliance
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED