Shipping and Receiving Associate

Protolabs • Nashua, NH

16d • $20 - $23 • Onsite

About The Position

Ensure accurate, timely, and compliant processing of inbound and outbound materials and finished parts to support production and on‑time customer delivery. You’ll operate within our ERP/WMS and carrier systems, safeguard precision components with proper packaging, and partner closely with Production, Procurement, Quality, and Customer Service.

Requirements

• High School Diploma or equivalent
• Strong communication skills, both verbal and written
• Ability to work safely with sharp tools/objects, such as but not limited to, hobby knives, utility knives, pliers
• Ability to work independently with minimal supervision
• Ability to multitask and prioritize own workload
• Ability to work in a fast-paced, team-oriented work environment
• Ability to comprehend and follow printed and computer-screen instructions, and direction from supervisors or technical leads
• Strong sense of urgency
• Solid customer service skills

Nice To Haves

• 2+ years of shipping and receiving experience
• Forklift experience
• Experience using UPS, FedEx shipping software preferred
• Experience with international shipments preferred

Responsibilities

• Prepare and process all domestic and international shipments using UPS, FedEx, LTL and other carriers and couriers.
• Determine appropriate carrier and method of shipment required to meet internal and external customer demands.
• Maintain internal databases including intranet and ERP system to ensure accurate shipping history.
• Work with internal customers to resolve customer service issues, including, but not limited to: shipping errors, order entry errors, late orders, packing slip/part count/PO discrepancies.
• Proactively communicate shipping issues to customer service for resolution.
• Support other departments (Sales, Marketing, and Customer Service) with preparing and shipping tradeshow supplies, marketing materials, and samples by requested ship method.
• Maintain clean and organized work area with emphasis on safety, quality, efficiency, and utilization.
• Continually seek to improve work processes and individual performance.
• Adhere to all company policies and operational procedures.
• Perform other related duties as assigned.

Benefits

• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• You will receive at least 3 weeks of PTO, Holiday Pay, and Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program at a discounted rate
• Matching grants through Protolabs foundation
• And More!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees