Shipment Management Associate

Ryder•Fort Worth, TX

7d•$43,000 - $45,000•Onsite

About The Position

We are immediately hiring a Shipment Management Associate II in Fort Worth, TX in the Transportation Management division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. Pay Type: Salaried/Non-Exempt / Salary paid 1x per week. Annual Salary Pay: $42,500 - $48,000 per year based on experience Schedule: Monday-Friday 8:00 a.m. – 5:00 p.m. I addition to the details listed above, here are a few of the many additional benefits when working with Ryder: Medical, Dental, Vision Benefits start at 30 Days 401 (K) Savings Plan with a company match Discounted employee stock purchase options Quality employee discounts that actually save you money on tools, cars, appliances, travel and more All major holidays paid and Paid time off within your first year Up to 12 weeks paid maternity leave Apply Here With Ryder Today! We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day! Click here to see all Opportunities at Ryder: https://ryder.com/careers EEO/AA/Female/Minority/Disabled/Veteran Job Summary As part of the Ryder team, the Shipment Management Associate II will handle a variety of tasks. Essential Functions Technical Support of SMC Operations: Provide tactical front line support for all command center activities at the account level and after hours support via pager and remote access as required Customer Interfacing: Active communications (electronic/personal) with internal and external customers on operational issues to insure all items are addressed in a timely manner Continuous Improvement & ISO 9001 Quality Program: Responsible for development and documenting operational processes and procedures at the account level to support site wide ISO 9001 quality system Customer Solution Development and Support: Proved support for peers and subordinates key operational decisions and non-typical requests to support customers business needs Operational Training: Participate in the development, deployment and maintenance of both client specific and operations generic training materials and delivery methods Project Management: Manage a variety of account specific and site wide tactical and strategic projects Additional Responsibilities The SMC may be required to support the client after hours, such as nights, weekends and/or holidays via cell phone rotation and remote equipment Performs other duties as assigned.

Requirements

Ability to represent the company with external constituents
Represent Ryder Shipment Management Services in a professional manner to internal and external parties
Ability to build strong customer relationships
Demonstrated customer service capabilities
Direct customer interface (internal/external) on all customer related issues
Effective leadership skills
Strong verbal and written communication skills
Ability to work independently and as a member of a team
Demonstrates problem solving skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
H.S. diploma/GED required
Two (2) years or more direct Transportation or Logistics work experience required

Nice To Haves

Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field

Responsibilities

Provide tactical front line support for all command center activities at the account level and after hours support via pager and remote access as required
Active communications (electronic/personal) with internal and external customers on operational issues to insure all items are addressed in a timely manner
Responsible for development and documenting operational processes and procedures at the account level to support site wide ISO 9001 quality system
Proved support for peers and subordinates key operational decisions and non-typical requests to support customers business needs
Participate in the development, deployment and maintenance of both client specific and operations generic training materials and delivery methods
Manage a variety of account specific and site wide tactical and strategic projects
The SMC may be required to support the client after hours, such as nights, weekends and/or holidays via cell phone rotation and remote equipment
Performs other duties as assigned.

Benefits

Medical, Dental, Vision Benefits start at 30 Days
401 (K) Savings Plan with a company match
Discounted employee stock purchase options
Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
All major holidays paid and Paid time off within your first year
Up to 12 weeks paid maternity leave

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