Ship Spares Coordinator (Temp Role)
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About The Position
GAC North America Logistics is a leading provider of logistics and marine services, dedicated to delivering exceptional service and innovative solutions to clients in the shipping and logistics industry. We are currently seeking a dedicated Ship Spares Coordinator to join our team and manage all ship spares-related activities with efficiency and professionalism. As a Ship Spares Coordinator, you will oversee and coordinate all activities related to ship spares for vessels while in port. This role involves managing arrangements and coordination of ship spares in transit before a vessel's arrival and post-departure. You will be responsible for fostering strong relationships with customers, agents, and vendors, ensuring high levels of customer service, and resolving any issues promptly. In this position, you will manage arrangements for ship spares, including transit coordination before vessel arrival and post-departure. You will build and maintain strong relationships with customers, agents, and vendors to enhance service proficiency. Effective communication is crucial, as you will need to acknowledge all emails promptly, ensuring clients feel confident and informed. You will also provide and review delivery site approvals, consignee information, deadlines, customs requirements, and other relevant details. Additionally, you will arrange and prepare necessary forms, payments, and documents required by Local and Federal Authorities. Your role will also involve planning and execution, where you will coordinate with port agents to ensure deadlines are met, organize spares parts pickup and delivery, and act as a liaison between agents, ship owners, cargo interests, and facility management for smooth delivery. You will resolve issues with prompt follow-ups and communicate any delays to customers. Maintaining accurate records and files, including AWB/BL/DO, quote approvals, invoices, and queries, will be essential. You will also provide support for export shipments, ensuring compliance with necessary documentation and seamless execution. Timely invoice approval and job closing as per KPIs will be part of your responsibilities, along with preparing and providing quotes and estimates for spares clearance, delivery costs, and shipments.
