Shine Associate

Family Express • Indianapolis, IN

178d

About The Position

As a Shine Associate at Family Express, you will play a crucial role in maintaining the cleanliness and appearance of the exterior premises. Your primary responsibility will be to ensure that the outdoor areas, including parking lots, fuel pumps, and surrounding grounds, are clean, organized, and free of debris. Your attention to detail and commitment to cleanliness will contribute to creating a positive experience for our customers and enhancing the overall image of our stores. The general purpose of this role is to provide our customers with total satisfaction, serve the community through volunteerism, and produce a return on assets which will assure the future prosperity of our employees and our company. You will be an ambassador of our 'Living Brand' by building relationships with our customers.

Requirements

• Must have at least a High School diploma or equivalent
• Must be at least 18 years of age with a valid driver's license (Preferred)
• Reliable transportation to all Family Express locations within assigned territory
• Situational Awareness
• Strong customer orientation
• Time management; including multitasking, productivity, and a sense of urgency
• Excellent interpersonal and highly effective communication skills
• Strong team player
• Commitment to company mission and values
• Basic mathematical proficiency
• Constructively deals with conflict
• Adaptability, flexibility, and receptive to change
• Problem analysis & resolution at a functional level
• Effective decision making based on sound judgment and reasoning
• Ability to read, write and understand English

Nice To Haves

• Previous retail experience

Responsibilities

• Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate
• Effectively operates all store equipment
• Ensures store security and safety for all customers and employees. Promptly reports any incident
• Adheres to all safety protocols and guidelines while performing cleaning duties, including wearing appropriate personal protective equipment (PPE) and following proper lifting and handling procedures
• Proper maintenance and levels of 'Shine Associate' kit
• Ensure proper safety, maintenance, cleanliness, and image standards are maintained, specifically focusing on the following outside area tasks at each location
• Spring/Summer tasks including cleaning fuel pumps, checking security seals, maintaining cleanliness of trash cans, lot maintenance, basic landscaping, and cleaning outside windows
• Winter/Fall tasks including snow removal, salting sidewalks, and ensuring cleanliness of fuel pumps and car wash
• Other duties as assigned

Benefits

• Flexible scheduling
• Exposure to cleaning solvents

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees