Shiftleader II

Vanderlande•Orlando, FL

34d•Onsite

About The Position

About Vanderlande Vanderlande is a global leader in logistics process automation, specializing in automated material handling systems for airports, warehouses, and parcel operations. Our innovative solutions help move millions of products and pieces of luggage around the world every day. With a strong focus on technology, collaboration, and continuous improvement, we are committed to delivering reliable solutions for our customers while providing meaningful career opportunities for our employees. Vanderlande is responsible for the Service & Maintenance of the Baggage Handling System at the Orlando International Airport (MCO). Position overview: Supervises a small group of diverse operational employees, including Control Room Operators, VSS Operators, Contractors, and/or Unjammers. Essential Functions (Job Duties and Responsibilities): Ensure quality of operations executed on-site according to contract agreed with the customer(s) Manage system issues on-site with the maintenance/operation team and the customer Conduct daily meetings with client for the purposes of status reporting as required Setup and maintain work schedule to ensure fulfillment of contract deliverables and more. Assist the manager by overseeing and managing the maintenance and operations of the Baggage Handling System Act as VI representative for operational and safety meetings with the Airport, TSA, and the airlines when needed Work closely with VI personnel regarding site related operational issues Sets priorities, distributes work, monitors progress and quality Ensures all operational activities are executed properly and in time in a large and complex environment Implements new procedures and takes care of knowledge transfer Initiate and implement process improvements to ensure continuous improvement of the operational performance to the contract. Possesses good overview of the work to be done, determines the most efficient and effective working method. Anticipates problems, which disturb the daily operation Generate daily operational reports and conduct analyses of overall health of the baggage handling system Ensures that employees comply with the company rules, standards and key values at VI (acts as a role model) Assist the O&M Manager, and Operations Manager in formulating monthly contractual reports Acts as a Safety Advocate Manages the daily operation, leads and sets direction of the team Maintains and enforces policies and procedures including but not limited to: Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, etc.

Requirements

4+ years operational experience in all aspects of a complex conveyor system
Experienced with MS Office– Excel, Word Processing and Outlook
Experienced with processes and procedures in on-site operational locations, preferably at airports
Leadership experience, capable of working with teams
Competent customer-oriented professional who can work independently and accurately
Must be able to attain and sustain an Airport I.D. Badge
Valid Driver's License
Team Player
Adaptable
Strong Verbal and written communication skills
Working knowledge of computers and equipment
Ability to work under pressure
Ability to Problem Solve
Ability to build relationships with key players
Organizational and time management skills
Capable of analyzing issues and developing solutions
Strong work ethic, technical affinity, ability to grow and mentor
Ability to be creative and innovative, and overcome objections and turn them into opportunity
Confidence and professionalism in representing the Company
Ability to manage, coach, and guide employees.
Ability to have crucial conversations
Ability to build relationships with key players

Nice To Haves

Airport and Warehouse Operations experience
Conveyor services or material handling services experience
Willing to work long hours in a stressful environment at nights and on the weekends
Ability to anticipate customer and team needs and act accordingly

Responsibilities

Ensure quality of operations executed on-site according to contract agreed with the customer(s)
Manage system issues on-site with the maintenance/operation team and the customer
Conduct daily meetings with client for the purposes of status reporting as required
Setup and maintain work schedule to ensure fulfillment of contract deliverables and more.
Assist the manager by overseeing and managing the maintenance and operations of the Baggage Handling System
Act as VI representative for operational and safety meetings with the Airport, TSA, and the airlines when needed
Work closely with VI personnel regarding site related operational issues
Sets priorities, distributes work, monitors progress and quality
Ensures all operational activities are executed properly and in time in a large and complex environment
Implements new procedures and takes care of knowledge transfer
Initiate and implement process improvements to ensure continuous improvement of the operational performance to the contract.
Possesses good overview of the work to be done, determines the most efficient and effective working method.
Anticipates problems, which disturb the daily operation
Generate daily operational reports and conduct analyses of overall health of the baggage handling system
Ensures that employees comply with the company rules, standards and key values at VI (acts as a role model)
Assist the O&M Manager, and Operations Manager in formulating monthly contractual reports
Acts as a Safety Advocate
Manages the daily operation, leads and sets direction of the team
Maintains and enforces policies and procedures including but not limited to: Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, etc.