Shift Supervisor

Krispy Kreme • Rocky Mount, NC

356d

About The Position

Our mission is to touch and enhance lives through the joy that is Krispy Kreme, and in the role of Shift Supervisor, you play a big part in delivering that joy by running an efficient and happy shop. If you are organized and enjoy all aspects of making and selling doughnuts (both in shops and through our doughnut delivery drivers), this job is for you!

Requirements

• Must be 18 years of age or older.
• Flexible to work any day of the week.
• Reliable and possess great organizational skills.
• Enjoy communicating and leading others.
• Preferably have a high school diploma or GED.

Responsibilities

• Oversee the proper operations of all shop activities that revolve around making doughnuts and inspiring customer wonder.
• Train Krispy Kremers to assist customers in a fun and joyful way.
• Plan for the types of doughnuts to be made and keep operations on track.
• Engage with customers to help them select doughnuts and operate the point-of-sale system.
• Ensure uniforms are clean and tidy, and maintain cleanliness of the shop.
• Plan scheduling and work shifts for the team.
• Handle customer complaints and other issues that may arise.
• Assure shop safety by locking doors when closing and handling cash and security.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees