Shift Supervisor

Moe's Southwest Grill • Hokes Bluff, AL

343d • $16 - $20

About The Position

The Shift Leader is responsible for managing the daily operations of our Moe's Southwest Grill. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of team members. In addition, they are responsible for optimizing profits by utilizing Sterling Systems. The position requires overseeing and managing all areas of the restaurant to ensure guest satisfaction and increased profitability.

Requirements

• Previous restaurant experience recommended.
• Knowledge of computers (MS Word and Excel).
• Must possess a valid driver's license.
• Must be eligible to work in The United States.
• Must agree to a background check.

Nice To Haves

• Self-discipline, strong initiative, leadership ability and outgoing personality.
• Pleasant, polite manner with a neat, clean appearance.
• An effective motivator.
• Ability to handle the pressures of simultaneously coordinating a wide range of activities and team members.
• Good communication skills.
• Ability to effectively multi-task.
• Ability to effectively supervise 15-25 team members.

Responsibilities

• Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability.
• Ensure 100% guest satisfaction in areas of Quality, Service & Cleanliness.
• Provide direction to team members regarding operational and procedural issues.
• Develop all team members by providing ongoing feedback.
• Create a work environment that is known in the community to be 'the place to work'.
• Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas.
• Ensure compliance with Moe's/Sterling Operational Standards.
• Maintain a professional image including cleanliness, uniforms and appearance standards.
• Manage food flow from ordering, receiving, storing and serving to ensure high quality product, proper portioning and low waste.
• Ensure that proper security procedures are in place to protect guests, employees and Sterling assets.
• Ensure a safe guest and working environment to reduce the risk of injury and accidents.
• Complete all necessary reports in a timely manner in the event that a guest or employee is injured.
• Effective shift management.

Benefits

• Pay range of $16 - $20 per hour plus tips.
• Growth opportunities within the franchise group.
• Assistant Managers can earn $45K+, General Managers can earn $75K+, and Operating Partners can earn $100K+.
• No late nights.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 101-250 employees