Shift Supervisor

Eastvale•Eastvale, CA

About The Position

The Shift Supervisor serves as the primary leadership in both business and people during a shift alongside the GM, or AGM if applicable in that location, or on own. The Shift Supervisor should also be fluent and participating in all facets of FOH and BOH operations. The role of Shift Supervisor is considered a key developmental position to future AGM and GM opportunities.

Requirements

1-2 years of supervisory experience in the food service industry.
Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
High School Diploma or Equivalent

Nice To Haves

Has a contagious smile & a passion for creating positive experiences.
Excels at communication and building rapport with guests.
Thrives in a team environment and is always willing to help.
Maintains a positive and can-do attitude.
Has flexible availability, including nights and weekends (a plus!).
Bilingual (Spanish) understanding and conversational proficiency are a plus.

Responsibilities

Supervise staff and their work together with GM and AGM to ensure optimum shift to shift performance for guests and team members. However, when on own this individual is the go-to resource and decision maker responsible for all aspects and decisions driving the specific shift.
Communicates with following shift's supervisor to ensure a prepared handover of both team and business with forethought and care.
May assist GM with interviewing and hiring of new Team Members
Rallies team and personally provides exceptional Guest Service
Enforce rules and regulations as described in the Miguel's Restaurants Employee Handbook
Maintaining office duties and paperwork as required