Shift Supervisor

St Vincent de Paul, Dayton•Dayton, OH

10d•Onsite

About The Position

The vision of St. Vincent de Paul – Dayton District Council is to improve the lives of people in need in the Miami Valley. Our Mission is to, with Christian purpose, accompany those in need one person at a time by focusing on shelter, food and clothing. Every day we let our light shine! Position Summary/Objective The Store Shift Supervisor provides daily support to the Assistant Store Manager through supervision and oversight of store quotas, inventory and stocking of merchandise for the retail store. The Store Shift Supervisor provides supervision to Sales Associates and ensures merchandise is stocked on the sales floor. Essential functions Oversees and supervises daily operations to include: Provide high level of quality service to customers, and operate sales register at point of sale; Train all new sales associates; Ensures merchandise is stocked on sales floor; Maintain inventory of store supplies; Conduct opening and closing processes for the store; Monitor on-going and full compliance with all applicable OSHA regulations; Ensure that all employees provide the highest level of customer service to secure maximum returns for the store; Ensure compliance with the SVdP’s Code of Ethics. Monitor on-going and full compliance with OSHA regulations to: Ensure all applicable regulations are following for equipment use; Ensure facilities remain in good, safe condition. Work with building maintenance and custodial staff to resolve any maintenance issues and ensure that facilities remain clean and safe. Maintain a strict policy of confidentiality and propriety relative to clients, donors, and staff. Assume responsibility for the overall store operations in the Assistant Store Manager’s absence. Supervisory responsibilities (if applicable) The Store Shift Supervisor makes decisions that are routine in nature and follow established rules and procedures. Make recommendations concerning procedures that influence the achievement of production goals and operations. Consults with Assistant Store Manager regarding all concerns and/or decisions outside of normal and usual responsibilities. Assumes full responsibility for the overall management of logistics operations. Physical demands • Ability to frequently position/move self to reposition merchandise and other retail items/fixtures. Affirmative Action/EEO statement At St. Vincent de Paul, letting our light shine starts with you. St. Vincent de Paul Social Services, Inc. recognizes that people we serve, people who volunteer for us, people we employ, and people who come to us for help are diverse in their race, ethnicity, background, physical or mental disabilities, sexual orientation, and religious beliefs. We work to make sure that everyone is respected and valued as the unique person they are. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is the manager’s responsibility to revise the job descriptions as necessary.

Requirements

1-2 years retail sales experience with proven supervisory responsibility
Demonstrated, successful experience working with diverse populations
Verbal/written communication skills
Supervisory skills
Problem/conflict resolution
Demonstrated customer service skills
Act as an on-call contact outside regular working hours
Accessibility via cell phone
Work at various locations
Work a nonstandard work week, work evening or night shift hours
Demonstrated ability to interact effectively with diverse populations
Maintain a driver’s license with good driving record

Responsibilities

Oversees and supervises daily operations
Provide high level of quality service to customers, and operate sales register at point of sale
Train all new sales associates
Ensures merchandise is stocked on sales floor
Maintain inventory of store supplies
Conduct opening and closing processes for the store
Monitor on-going and full compliance with all applicable OSHA regulations
Ensure that all employees provide the highest level of customer service to secure maximum returns for the store
Ensure compliance with the SVdP’s Code of Ethics
Monitor on-going and full compliance with OSHA regulations
Ensure all applicable regulations are following for equipment use
Ensure facilities remain in good, safe condition
Work with building maintenance and custodial staff to resolve any maintenance issues and ensure that facilities remain clean and safe
Maintain a strict policy of confidentiality and propriety relative to clients, donors, and staff
Assume responsibility for the overall store operations in the Assistant Store Manager’s absence
Make recommendations concerning procedures that influence the achievement of production goals and operations
Consults with Assistant Store Manager regarding all concerns and/or decisions outside of normal and usual responsibilities
Assumes full responsibility for the overall management of logistics operations