Shift Supervisor

Jushi • Santa Barbara, CA

21h • Onsite

About The Position

The Shift Supervisor at Jushi Holdings Inc. will partner with the Dispensary Manager to lead the team, setting an example of service, dedication, pace, and energy. This role is primarily responsible for receiving deliveries, inputting inventory data, restocking product, and ensuring products are in FIFO order. The Shift Supervisor is also expected to mentor, motivate, elevate, and inspire the team with a positive attitude.

Requirements

• High School diploma or General Education Development (GED) required
• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling

Nice To Haves

• Associate or Bachelor’s degree in any field preferred
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality

Responsibilities

• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Manager
• Assist Patient Care Specialists in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently
• Receive new deliveries in Inventory Room and ensure all manifests are accurate and compliant to map deliveries in MJ Freeway
• Report any delivery discrepancies immediately to G/P & Inventory Manager to rectify
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift: Correct cash handling and discount application
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift: Verification of proper paperwork, documentation, and ID for patients
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift: Security measures and safety compliance
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift: Maintenance of an organized and clean store
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift: Support of open communication with the management team and other coworkers
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift: Reporting of team member issues or patient situations
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift: End of day daily update e-mails
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift: Opening and closing duties
• Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations
• Lead in the onboarding and training of new Patient Care Specialists in partnership with the Store Manager
• Able to complete all MOD cash and inventory functions for closing procedures
• Follow all Safety & Security procedures for opening and closing

Benefits

• Medical
• Dental
• Vision
• Life
• Short-and Long-Term Disability
• Flexible Spending Accounts
• Paid Time Off
• Paid Holidays
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED