Shift Supervisor

Services For The Underserved, Inc. • New York, NY

66d • Onsite

About The Position

Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! S:US Is seeking a Shift Supervisor for our Women's shelter in Manhattan. This position is located at Confidenital Address in Manhattan Salary: SCOPE OF ROLE:The Shift Supervisor provides supervision and training to residential aides and community coordinators. ESSENTIAL DUTIES & RESPONSIBILITIES: • Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence.• Responsible for maintaining fire safety which includes:o Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation.o Coordinate monthly fire drills and maintaining fire drill logs.o Periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and fire extinguishers).o Coordinate servicing and documenting service/inspections of all fire safety equipment.o Provide all new program clients with written fire safety and prevention information.• Perform administrative duties as requested, including but not limited to:o Complete transfer paperworko Complete intakes with new clientso Compete Incident Reportso Maintain visitor log bookso Maintain vehicle sign outs sheetso Maintain roster in CARES and accurately record beddingo Maintain mail logso Correspond via email• Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs.• Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed.• Assist with new family arrivals, apartment turnovers and complete intakes and program orientation.

Requirements

• Bachelor’s or Associates Degree preferred. 2 – 3 years of experience in Security or Building Maintenance is required
• Experience in office management and/or staff supervision is required
• Experience working in a large residential/institutional setting with a special needs population is required
• Strong writing, interpersonal, and organizational skills required
• F-80 is required within 6 months of employment
• CPR certification required

Nice To Haves

• NYS Driver’s License preferred
• Bilingual preferred

Responsibilities

• Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence.
• Responsible for maintaining fire safety which includes:o Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation.o Coordinate monthly fire drills and maintaining fire drill logs.o Periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and fire extinguishers).o Coordinate servicing and documenting service/inspections of all fire safety equipment.o Provide all new program clients with written fire safety and prevention information.
• Perform administrative duties as requested, including but not limited to:o Complete transfer paperworko Complete intakes with new clientso Compete Incident Reportso Maintain visitor log bookso Maintain vehicle sign outs sheetso Maintain roster in CARES and accurately record beddingo Maintain mail logso Correspond via email
• Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs.
• Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed.
• Assist with new family arrivals, apartment turnovers and complete intakes and program orientation.

Benefits

• Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees