Shift Supervisor

Chick-fil-A • Bronx, NY

33d • Onsite

About The Position

Shift Supervisors exist to ensure the restaurant is always guest-, visitor-, auditor-, and employee-ready at all times. Shift Supervisors are high-level, cross-functional leaders who support all facets of restaurant operations through proactive task management, team management, leadership development, troubleshooting, internal assessments, and more. Shift Supervisors exhibit strong administrative, operational, interpersonal, and cultural prowess as they consistently remain fully prepared to support the Restaurant and serve guest/employee needs. Shift Supervisors independently lead their assigned shift day-parts and work together to ensure restaurant systems are executed with excellence, that talent for each shift gets stronger, and that the bottom line of the business is protected by eliminating wasteful behaviors and other threats to positive financial stewardship. The Shift Supervisor partners closely with the Executive Leadership Team to gain a well-rounded knowledge of the business and how to execute daily to achieve our goals. Shift Supervisors own their development, areas of influence, and proactively seek continued personal and professional growth.

Requirements

• High school diploma or equivalent; some college is preferred.
• Availability for various shifts, including weekends and holidays.
• Strong leadership skills.
• Excellent communication skills, both written and spoken.
• Must be available to work an average of 30+ hours per week.

Responsibilities

• Lead and motivate a talented team to achieve exceptional service.
• Foster a fun and enthusiastic work environment.
• Implement training programs to develop team members' skills.
• Maintain Company's Operational, Food Safety, and Food Quality standards
• Internal Assessments
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant.
• Offer immediate and respectful response to Guest's needs.
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Cash Management
• Vendor Management

Benefits

• Comprehensive health, dental, and vision insurance contribution (for full-time/full-time equivalent)
• Paid training and time off
• Opportunities for career advancement within a growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees