Shift Supervisor
About The Position
The Shift Supervisor is responsible for the supervision of Team Members in maintaining the quality of service and product. This position enforces all procedures in the absence of the Store Manager and Assistant Manager. The Shift Supervisor will fulfill any other duties the Store Manager or Assistant Manager assigns and will represent the company in a professional manner. The LEV Restaurant Group was founded in 2002 as a vehicle to inspire, create, develop and operate world class experiences for food & beverage concepts in the Restaurant Industry. They are excited to collaborate and invest in entrepreneurial spirited professionals to create authentic, immersive drinking and dining experiences. They partner with chefs, service leaders, and brand ambassadors and provide all the support necessary to ensure brand development success. Based in Las Vegas, LEV Restaurant Group oversees 800 employees and 40+ multi-state locations. Their CORE Focus and Values are to celebrate Dedication, Passion, Growth and Creativity while being Collaborative.
Requirements
- Excellent Verbal and written skills
- Well organized and detail oriented
- Register and cash handling experience
- Minimum high school diploma or equivalent
- Work overtime, as needed, to perform duties and responsibilities
- Work nights, weekends and holidays
- Minimum one-year retail experience
- Ability to work nights, weekends and holidays
- Ability to learn and fulfill the above requirements of job description
- High School Diploma or GED
Nice To Haves
- Supervisory position in a specialty store or food establishment preferred
Responsibilities
- Assist in supervising a profitable store and creating sales volume growth
- Assist Store Manager and Assistant Manager in planning and executing all sales promotions effectively and efficiently
- Responds pro-actively to prevent and resolve customer service situations
- Answer email and telephone call in a courteous and friendly manner including but not limited to giving store greeting, directions to store location, receiving and filling customer orders
- Responsible for ordering coffee, bakes goods and supplies when needed
- Maintain efficient, friendly service standards
- Maintain acceptable amounts of products, baked goods and supplies for orders
- Distributes weekly shipments appropriately
- Completes Daily Reports as assigned
- Performs opening and closing duties
- Reports potential safety hazards and all employee accidents to Store Manager or Assistant Manager and completes personnel forms when necessary
- Informs the Store Manager or Assistant Manager of any operational inconsistencies
- Perpetuates company philosophy and culture
- Delegate duties as necessary
- Assist in the training of new employees
- Motivate staff to maintain quality and consistent product
- Assists Store Manager and Assistant Manager in educating staff members on all products and services
- Ensure that all customers are educated on our products and services
- Consistently maintain the highest quality product standards
- Follow all company drink recipes and procedures
- Oversee drink making and participates in the re-certification process, monthly under management discretion
- Assist in maintaining a clean, well-merchandised store
- Assist in following visual presentation plans and standards
- Maintains positive company morale
- Maintains store as if the Store Manager and/or Assistant Manager were present
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
