Shift Supervisor

SSP

11d•$20

About The Position

We are food travel experts from SSP America. We are passionate about bringing cool, authentic restaurants to airports that represent a taste of place. At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

Requirements

High School Diploma or equivalent
Minimum of 6 months of experience in the food & beverage industry
Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Excellent written and verbal communication

Nice To Haves

Full Service and/or Quick Service restaurant experience, preferred

Responsibilities

Having warm, friendly smiles
Respecting our customers
Leading a shift to ensure all operational standards are met or exceeded
Providing support and coaching to our teams
Greet guests in a courteous and friendly manner
Run shifts according to SSP standards and operating procedures
Train new hires on operational standards and processes
Complete opening, on-going, and closing checklists as required
Provide support, coaching and direction to team to deliver business goals
Other duties as assigned

Benefits

Benefits available including medical, dental, and vision plans
Free Meal & Paid Parking
2 Weeks PTO (Paid Time Off)
On-Demand Pay via a downloadable app that offers both Earned Wage. On-Demand Pay allows employees to draw down up to 50% of their earned wages ahead of payday. The offer is generated based on the hours worked within the current pay period. Get paid faster.

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