Shift Supervisor

SSP America • Fresno, CA

34d • $20 • Onsite

About The Position

We are currently hiring for Shift Supervisor to work at one of our restaurants located inside the Fresno Yosemite international Airport.
At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.
Our Shift Supervisors are experts at a few things:
Having warm, friendly smiles
Respecting our customers
Leading a shift to ensure all operational standards are met or exceeded
Providing support and coaching to our teams

Requirements

• High School Diploma or equivalent
• Minimum of 6 months of experience in the food & beverage industry
• Excellent written and verbal communication

Nice To Haves

• Full Service and/or Quick Service restaurant experience, preferred
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Responsibilities

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned

Benefits

• $20.00 / Hour
• 2 Weeks Paid Vacation
• Referral Bonuses
• Career development and opportunities for advancement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees