Full Time Airport Operations Supervisor- PWM (48589)
About The Position
Our Shift Supervisors oversee daily security operations on their designated shift at Portland International Jetport (PWM), ensuring all contract requirements, safety protocols, and airport security procedures are followed. Supervisors are responsible for managing assigned security personnel, coordinating with airport and federal stakeholders, maintaining compliance with TSA and City of Portland regulations, and ensuring the highest levels of professionalism and service delivery. This position requires exceptional leadership, situational awareness, and communication skills, as well as the ability to respond effectively to incidents in a fast-paced, public environment.
Requirements
- Must be at least 21 years of age.
- Must possess a valid Maine Class C driver's license.
- High school diploma or GED required; college coursework preferred.
- Minimum 2 years of security or law enforcement experience, with 1 year in a supervisory capacity preferred.
- Must be able to obtain and maintain airport-issued identification media (SIDA badge) and successfully pass a 10-year TSA background investigation and fingerprinting process.
- Strong written and verbal communication skills.
- Excellent leadership and conflict-resolution abilities.
- Ability to work variable shifts, including nights, weekends, and holidays.
- Professional appearance, demeanor, and ability to lead by example.
Responsibilities
- Supervise and direct the activities of assigned security officers on their designated shift.
- Monitor post coverage and ensure compliance with airport security and access control procedures.
- Conduct patrols of terminal, perimeter, and parking areas, ensuring officers perform required duties.
- Ensure accurate completion of daily logs, reports, and inspection documentation.
- Provide ongoing and monthly training to assigned officers.
- Coordinate manpower for special assignments, alert-level changes, and VIP or emergency escort requests.
- Respond to and assist with incidents, emergencies, and customer escalations, ensuring timely notification to the Airport Operations Center (AOC).
- Provide coaching, verbal feedback, and performance documentation as necessary.
- Attend PWM quarterly security meetings and assist in company quality assurance initiatives.
- Serve as liaison between Global Elite Group management and Airport Operations staff.
- Conduct or assist with Aviation Worker Screening (AWS), vehicle, and product inspections.
- Ensure all uniform and appearance standards are upheld.
Benefits
- $25.50 per hour- full time
- Paid time off, Medical, Dental, Vision, AFLAC, 401k
- Paid training: Participate in a world-class, federally regulated, internationally recognized training program
- Employee Engagement & Advancement: Opportunities for career growth within a national aviation security network
- Tenure and Performance Recognition Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Support Activities for Transportation
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
