Gilman - Shift Supervisor
About The Position
At Philz, we’re doing something bigger than coffee - we’re building culture and community. We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time. If this sounds like a place you’d embrace – keep reading! WHAT YOU’LL DO As a Team Lead (Shift Supervisor), you'll better people’s days by supervising the daily activities of shifts and supporting a dynamic team of incredible people. Team Leads motivate and inspire our team members and set the bar for superior service and drink quality, all while contributing to a welcoming environment. With everything you do, you’ll embody our Philz Core Values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.
Requirements
- Previous supervisory experience in a fast-paced food and beverage environment is preferred.
- Ability to operate a variety of machines, tools, and equipment
- Visual acuity to make general observations in regards to safety and accuracy of work
- Remain in a stationary position for a minimum of 3 hours
- Stand, walk, stoop, and kneel
- Lift up to 50 pounds intermittently, lift 3 pounds to shoulder height repetitively
- Grasp, finger, and reach
- Express or exchange information by means of the spoken word
Responsibilities
- Play to your team’s strengths by putting the right people in the right places at the right times.
- Be a role model by handcrafting each cup with care and skill alongside an awesome team of Baristas.
- Develop strong relationships with customers and the local community.
- Assess the performance of your team members, including service and drink quality.
- Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given.
- Communicate performance of team members to Store Leaders and other Shift Supervisors to ensure consistency.
- Support promotions and new hires through in-store training.
- Help your Store Leader in executing operations and administrative duties.
- Be a key leader in implementing and maintaining Philz safety programs.
Benefits
- medical, dental, and vision insurance
- company-paid basic life insurance
- optional family life insurance
- 401(k) with company match
- flexible spending accounts
- commuter benefits
- mental health support
- holiday pay
- Vacation & Sick Time
- Team Member discounts
- freebie drinks and discounted beans
- fun Philz swag
- opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
