Shift Supervisor #9880

FiveStar Careers•Tompkinsville, KY

11d•Onsite

About The Position

General Summary: The Shift Supervisor partners with the store management team to learn and assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures as they learn basic management duties. Essential Job Duties: Proficient in customer service and food service responsibilities. Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling). Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures. Assists in timely and thorough training of store team. Assists in educating store team on policies and communications. Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks). Responsible for general store operations in the absence of store management team, ensuring inventory control methods are in place, equipment is in good condition, accounting and paperwork tasks are completed timely, and safety and robbery prevention guidelines are in place. Partners with store management team to assure quality food operation. Evaluate appearance of food service areas, food quality, signage, and follow food service guidelines.

Requirements

High School Diploma, GED, or equivalent experience
A valid driver’s license
Must be at least 18
Professional appearance and a positive attitude
Team player, customer focused, honest, hardworking, and excellent attendance
Basic Computer Skills
Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays
Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation
Ability to work in varying seasonal weather conditions

Responsibilities

managing the overall operations of the store
accounting
marketing
customer service
food service
assisting and directing store team in their duties
customer service and food service responsibilities
Practices and promotes the FiveStar treatment
training of store team
educating store team on policies and communications
merchandising
ensuring adequate inventory levels
general store operations in the absence of store management team
inventory control methods
equipment in good condition
accounting and paperwork tasks
safety and robbery prevention guidelines
quality food operation
Evaluate appearance of food service areas, food quality, signage, and follow food service guidelines