Shift Supervisor
About The Position
CVS Health is dedicated to building a world of health around every individual, aiming to create a more connected, convenient, and compassionate health experience. The company fosters an environment where colleagues are passionate, innovative, accountable, and prioritize safety and quality. The goal is to simplify health care one person, one family, and one community at a time. A Shift Supervisor plays a crucial leadership role, supporting the CVS Store Management team in driving store execution and performance. This position is also responsible for building consumer loyalty through excellent customer service. When a manager or Operations Supervisor is not present, the Shift Supervisor takes charge, leading the store staff, ensuring smooth store operations, and overseeing the completion of all opening and closing procedures.
Requirements
- Deductive reasoning ability, analytical skills and computer skills
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Nice To Haves
- Experience as a retail supervisor
Responsibilities
- Work effectively with store management and store crews
- Supervise the store’s crew through assigning, directing and following up of all activities
- Effectively communicate information both to and from store management and crews
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture. (Greet, offer help, and thank)
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
- Maintain customer/patient confidentiality
- Price merchandise
- Stock shelves
- Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
- Execute the display and maintenance of off-shelf merchandise
- Reset departments following POGs
Benefits
- dental
- vision
- wellness resources
- employee discounts
- access to certain voluntary benefits
- other programs
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
